82 Regis Drive, Staten Island, NY 10314

The two-family house at 82 Regis Drive in Graniteville, owned by Michael Casso, has experienced a concerning pattern of heat and hot water-related issues throughout November 2024. Between November 13 and November 22, three separate complaints were filed with the Department of Housing Preservation and Development (HPD) regarding inadequate heat and hot water, with at least one resulting in issued violations that require the owner to make necessary corrections.

While HPD was able to conduct inspections in some instances, they determined that conditions did not violate the housing laws in one case, and they were unable to gain access to the property for inspection in another complaint. All of these complaints were categorized as emergencies under the Housing Maintenance Code and have since been closed, though the presence of multiple related complaints in such a short timeframe suggests systemic issues with the building's heating and hot water systems during this period.

The two-story building, constructed in 1970, has only one other documented complaint since the beginning of 2021, which was related to a malfunctioning heating system in January 2021. This earlier incident, which was resolved before a scheduled inspection, indicates that heating system problems have been an intermittent issue for this property. Notably, the recent cluster of heating-related complaints occurred shortly before the Thanksgiving holiday, a time when such issues would be particularly impactful on resident comfort.