5 Windham Loop, Staten Island, NY 10314

5 Windham Loop, located in New Springville, is a 7-story, 163-unit residential building constructed in 1981 and currently owned by Jonathan Klein. The property has experienced numerous maintenance issues in recent years, with a particularly concerning pattern of plumbing-related complaints emerging in 2025, including three water supply-related complaints between January and June 2025, none of which could be properly inspected due to access issues.

The building has also faced recurring problems with water-related systems, as evidenced by multiple heat/hot water complaints in 2022-2023, including a verified emergency complaint in June 2023. Other significant issues include window-related problems documented through multiple complaints and violations in late 2022, and a series of unsanitary conditions related to pigeons and other animals reported in 2024. The building has several open violations from 2022 regarding safety and maintenance requirements, including missing safety notices related to smoke detectors, carbon monoxide detectors, and gas leak procedures in common areas, as well as a need to repair plaster surfaces and address acoustic ceiling tile concerns in Apartment 5E.

While the property has maintained a zero-count for bedbug infestations in recent reporting periods (2019-2024), it has faced challenges with rodent inspections, with failed inspections recorded in 2023 and 2022. The building's history includes periodic elevator-related violations from 2018 to 2022, all of which have been resolved. Despite these various issues, it's worth noting that many service requests and complaints have been closed without violation findings, particularly in 2024-2025, though this may be partly due to access issues preventing proper inspections.