27 Norwood Avenue, Staten Island, NY 10304

This three-story, six-unit residential building at 27 Norwood Avenue in Clifton, owned by Samir Lazoja, has experienced recurring heat and hot water issues from 2019 through 2022, with multiple emergency complaints filed by tenants. The most recent maintenance violation, issued in March 2023, required repairs to defective self-closing doors in Apartment 2, though the building has generally maintained compliance with regulations since 2020.

Previous violations from 2019-2020 included issues with hot water temperature, window repairs, and pest control, particularly affecting Apartment 2. The building underwent significant renovations in 2018, generating multiple Department of Buildings violations related to unpermitted construction work, though these were ultimately resolved.

A series of inspections in early 2021 revealed unsanitary conditions including mold and pest issues, but no violations were ultimately issued. While the building has maintained a regular bedbug reporting schedule from 2022 to 2025 showing no infestations, and rodent inspections in 2012 resulted in compliance being met, the frequent heat and hot water complaints remain the most concerning ongoing issue in the building's recent history, despite varying responses from HPD including both access issues and confirmations of restored services. The property has shown improvement in maintenance compliance over the last few years, with the exception of some unresolved building code violations from 2020, though many of the complaints historically centered around Apartment 2 specifically.