12 Hillcrest Avenue, Staten Island, NY 10308

12 Hillcrest Avenue is a 2-story, 36-unit residential building constructed in 1969 and currently owned by Jack Garber. The property has experienced several significant maintenance issues in recent years, with particular concern during the first half of 2025 when multiple emergencies were reported, including heat/hot water outages affecting the entire building, water supply problems, and a door issue. A prominent maintenance challenge is evident in the building's plumbing systems, as documented by multiple water supply complaints in 2025 and a heavy flow water leak incident in January 2025 that resulted in HPD violations.

In May 2024, multiple safety concerns were documented, including issues with carbon monoxide detectors, window guards, and appliance safety, though inspections did not result in violations. The building has one active violation from May 2024 related to a self-closing door issue, and previous structural concerns were noted in August 2023 regarding stress cracks in public hallways and inoperable entry doors, though these were resolved with a $6,250 penalty. Between 2019 and 2021, there were multiple violations related to energy benchmarking and reporting, though these were consistently dismissed upon challenge.

The property has demonstrated good pest management protocols in recent years, with no reported bedbug infestations between 2019 and 2025. While there were some rodent inspection failures in 2010-2011, there have been no recent rodent issues documented. The building's maintenance record shows a pattern of water-related issues and emergency service requests, particularly during 2025, suggesting ongoing infrastructure challenges. However, the consistent closure of many complaints through inspections and repairs indicates some responsiveness to resident concerns, though not all issues have been fully resolved as evidenced by open violations.