167 Detroit Avenue, Staten Island, NY 10312

The two-family house at 167 Detroit Avenue in Woodrow, owned by Raymond Masucci, has experienced persistent issues with heating and hot water over recent years, particularly between 2020 and 2022. During 2021 alone, there were at least eight separate complaints regarding heat and hot water issues between June and October, many of which resulted in the Department of Housing Preservation and Development (HPD) being unable to access the premises for inspection.

Two plumbing-related complaints were filed in 2022 (October) and 2020 (May), with the 2022 incident being classified as an immediate emergency regarding water supply, though the inspection was again met with access issues. The building's documented history reveals several maintenance concerns, including three violations found during a November 2019 inspection of Apartment 1, where issues with hot water supply, gas range adequacy, and carbon monoxide detection were identified, though these violations were certified as corrected by November 2019. Additional concerns were raised in 2021, including two complaints about building shaking or vibrating, though inspectors were unable to gain access during their attempts to investigate.

While both complaints were ultimately closed without violations being warranted, they represent notable safety-related concerns. The building's documentation indicates that many complaints filed through 311 and other channels were often closed due to access issues for inspectors, suggesting potential communication challenges between management and residents. While some HPD inspections in 2021 (specifically in June and July) found no violations, the pattern of heating and hot water-related complaints, coupled with the access issues faced by inspectors, suggests ongoing challenges with building infrastructure and maintenance protocols.