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Building and Landlord Data Analysis Report

400 Upper Ter, San Francisco, CA 94117

3
Complaints
0
Fire Incidents
77
311 Calls
2
Permits

Risk Assessment

17
High Risk

This building is in the riskiest 10% of buildings in Presidio Heights with significant maintenance issues.

Our AI predicts there is a 17% chance of no major maintenance issues.
Augrented Insights Report

400 Upper Terrace is a 21-unit, 3-story multi-family residential apartment building located in Buena Vista Park, built in 1964 and currently owned by Pietro & Pietro. The building has experienced several significant events, most notably a serious fire incident in December 2022 that required extensive repairs and led to multiple building violations. The fire damage necessitated structural repairs, new interior finishes, appliances, casework, doors, automated fire alarms, sprinkler systems, and conversion of wood-burning fireplaces, as well as solar panel readiness. The building is classified as a Tier 2 Soft Story property and has been found Non-Compliant with the Mandatory Soft Story Retrofit Program requirements, resulting in numerous violations.

The property has undergone multiple critical infrastructure updates in recent years, including three boiler replacements between 2016-2023, with the most recent decommissioning in May 2023, and high-efficiency boiler installation in 2018. A major plumbing upgrade is currently in process, including new water supply lines and a tankless water heater system. Building permits show historical maintenance and upgrades including reroofing in 2002, soft story retrofit efforts, and various interior improvements. The building has experienced recurring safety and compliance issues, with multiple violations related to fire safety, including blocked exits, extinguishers, alarm systems, and sprinkler maintenance. A cluster of violations from 2008-2010 related to window repairs, gas safety, and fire escape maintenance were eventually resolved.

Recent building violations from 2022-2023 indicate ongoing challenges with proper permitting and compliance with safety requirements, with most violations being abated by October 2023 through a negotiated settlement. The property is currently undergoing an ADU addition project and improvements to replace stucco with cement fiber siding and upgrade windows, though there have been recent complaints regarding sleeping area requirements as of December 2023. The building's maintenance history shows regular updates to critical systems including HVAC (boiler), plumbing, and electrical systems, with improvements to safety features such as exit signs and emergency lighting. While many historical violations have been resolved, there are recent compliance issues that suggest ongoing monitoring of building maintenance and safety compliance requirements is necessary. The property has experienced periodic issues with abandoned vehicles and parking enforcement in the surrounding area, though these are external to the building itself.

Last updated: January 17, 2025
This report is created with AI and based on the most recent 10 data items in each category. Full reports with 50+ data points are available to subscribers.

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Building Overview

Renter Risk Rating

This building is in the riskiest 10% of buildings in Buena Vista Park/Ashbury Heights.

Building Characteristics

Total units 21
Year built 1964
Total area 21383 sq ft
Floors 3
Tax Abatements None
Building Class A15 - Apartment 15 Units or more
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Key Building Statistics

3
Building Complaints
Number of complaints filed with the Department of Building Inspection in the last 7 years.
8
Code Violations
Building code violations issued by DBI in the last 7 years.
0
Fire Incidents
Total number of fire incidents reported at this building.
0
DBI Director Hearings
Number of Director's Hearings held by DBI in the last 7 years.
77
311 Calls
Number of 311 calls for this building.
0
Fire Injuries
Number of fire injuries reported by SFFD.
2
Building Permits
Number of building permits issued by DBI.

Map and Aerial View of 400 Upper Ter

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400 Upper Ter Landlord Information

Ownership Data

Ownership data from the Secured Roll (property tax) provided by the SF Assessor-Recorder.

NameAddress
Pietro & Pietro325 West Poplar Ave San Mateo CA 94402

Landlord Portfolio

We cross-reference landlords' property tax registrations to find the other buildings they own or manage.

AddressUnitsCode ViolationsRisk Rating
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Landlord Court Records

From CA Court Service & DocketAlarm. Note: name matching only, verify parties are actually the owners by reviewing the case files!

Date FiledCase TitleCourtLink
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400 Upper Ter Rent Control Status

Year Built
Built before 1979
Units
More than 1 unit
Rent Board Registration
Not applicable
Additional Info
N/A
Year BuiltUnitsRent Board RegistrationAdditional Info
Before 1979 >1 unit N/A N/A

Full Building Data for 400 Upper Ter

311 Housing Complaints

The table below shows the 311 housing complaints received regarding the conditions at 400 Upper Ter, as well as requests for service nearby.

OpenedCategoryResponsible AgencyRequest TypeRequest DetailsStatus
2025-05-19 20:10:41+00:00 Parking Enforcement MTA - Abandoned Vehicles Workabandoned_vehicleNone Closed
2025-05-19 09:05:13+00:00 Parking Enforcement MTA - Parking Enforcement Dispatchblocking_driveway_cite_towNone Closed
2025-05-10 20:13:07+00:00 Parking Enforcement MTA - Abandoned Vehicles Workabandoned_vehicleNone Closed
2025-04-21 12:46:15+00:00 Damage Property PW - Street Use and MappingotherNone Closed
2025-03-17 14:59:44+00:00 Parking Enforcement MTA - Parking Enforcement Dispatchparking_on_sidewalkNone Closed
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DBI Complaints

Complaints received by the Department of Building Inspection.

Date FiledDate AbatedAssigned DivisionComplaint DescriptionStatusLink
2025-04-14 00:00:00+00:00NoneBuilding Inspection DivisionDate last observed: 12-apr-25; identity of person performing the work: 202212168494 filed over 2 year; exact location: main bldg; building type: residence/dwelling vacant structure; damaged walls; expired permits; other housing; ; additional information: vacant apartment from fire. owners haven¿t taken action on permit in months.; Not Active View on DBI
2025-04-14 00:00:00+00:00NoneBuilding Inspection DivisionDate last observed: 12-apr-25; exact location: main bldg; building type: residence/dwelling other housing; ; additional information: the property owner is not handling the fire damage repair permit with timeliness. last comments on bpa 202212168494 were months ago.; Not Active View on DBI
2024-11-05 00:00:00+00:00NoneBuilding Inspection DivisionDate last observed: 04-nov-24; exact location: main bldg; building type: residence/dwelling expired permits; other housing; ; additional information: no update on complaint 202424336 - tenants were displaced waiting for rebuild; Not Active View on DBI
2024-09-24 00:00:00+00:00NoneBuilding Inspection DivisionDate last observed: 23-sep-24; exact location: main bldg; building type: residence/dwelling expired permits; ; additional information: over three months since complaint 202424336. no update from inspector. inspector noted no inspection history ; Not Active View on DBI
2024-06-03 00:00:00+00:00NoneBuilding Inspection DivisionDate last observed: 31-may-24; exact location: main bldg; building type: residence/dwelling expired permits; ; additional information: 202206035603 past extension date of 5/24/24 on complaint 202316671; Not Active View on DBI
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DBI Violations

Building code violations records.

Date FiledDate AbatedItemViolation DescriptionStatus
2023-12-04T00:00:00.000Z No description entered Nonenot active
2023-04-17T00:00:00.000Z No description entered Nonenot active
2022-09-28T00:00:00.000Z No description entered Nonenot active
2022-04-05T00:00:00.000Z No description entered Noneactive
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Fire Violations

Fire code violations recorded by the San Francisco Fire Department.

Violation DateDisposition DateAddressViolation DescriptionStatus
2023-12-05T00:00:00.000Z400 Upper Tersleeping area requirements open
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Fire Incidents

Historical fire incident records for the property.

Incident DatePrimary SituationIgnition CauseCivilian Injuries
2022-04-04 00:00:00+00:00111 Building fireU Cause undetermined after investigation1
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Building Permits

Permit records for 400 Upper Ter.

Permit Creation DateEstimated CostDescriptionStatusPermit Number
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Electrical Permits

Electrical system permits for the building.

Application DateDescriptionStatusPermit Number
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Plumbing Permits

Plumbing system permits for the building.

Application DateDescriptionStatusPermit Number
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Planning Records

Planning records for the property.

DateProject AddressDescriptionApplicant
400 UPPER TER 94117This project proposes an in-fill ADU addition to replace stucco with cement fiber siding; replace windows with new aluminum windows and repair interior units.Whitfield, David
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Tenant Buyouts

Tenant buyout records for the property.

BlocklotAddressAgreement DateAmountTenants
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How 400 Upper Ter Compares

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Compare with buildings in Buena Vista Park/Ashbury Heights:
Showing buildings that are: within 0.5 miles , of similar age (±15 years), of similar size (±50% units)

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