Free SF apartment background check

400 Upper Ter

Buena Vista Park/Ashbury Heights, SF 94117 2629A027 21 units · 3 fl · 1964

This building has far more open problems than almost any other in the neighborhood. Renters here report frequent, slow-to-fix problems. Get repair promises in writing and check the unit before signing.

NOVs (7y) vs. neighborhood
Compared to a typical building in Buena Vista Park/Ashbury Heights
Above average
avg 1.6
4
FewerMore

This building has 4 novs (7y), above the Buena Vista Park/Ashbury Heights average of 1.6.

Rent & eviction protection

Is 400 Upper Ter rent-controlled?

San Francisco's Rent Ordinance caps rent increases and provides eviction protection for most residential units built before 1979 with 2+ units. Here's how this building scores.

Built before 1979
Built 1964
2 or more units
21 units
Property type
Multi-Family Residential
Zoning
RH3
Likely rent-controlled. Building age and unit count suggest this property falls under San Francisco's Rent Ordinance.

Based on SF Assessor records. Not legal advice — confirm with the SF Rent Board.

Building characteristics
Units21
Floors3
Year built1964
Total area21,383 sq ft
Property typeMulti-Family Residential
Tax statusNone
Blocklot2629A027
Ownership

Registered owner per SF Assessor-Recorder (secured roll).

Owner name
Pietro & Pietro
Mailing address
325 West Poplar Ave San Mateo CA 94402
Last sale
000000

Landlord portfolio

Other SF properties this owner holds, with risk grades for each.

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Augrented Insights
Initial analysis

400 Upper Terrace is a 21-unit, 3-story multi-family residential apartment building located in Buena Vista Park, built in 1964 and currently owned by Pietro & Pietro. The building has experienced several significant events, most notably a serious fire incident in December 2022 that required extensive repairs and led to multiple building violations. The fire damage necessitated structural repairs, new interior finishes, appliances, casework, doors, automated fire alarms, sprinkler systems, and conversion of wood-burning fireplaces, as well as solar panel readiness. The building is classified as a Tier 2 Soft Story property and has been found Non-Compliant with the Mandatory Soft Story Retrofit Program requirements, resulting in numerous violations.

The property has undergone multiple critical infrastructure updates in recent years, including three boiler replacements between 2016-2023, with the most recent decommissioning in May 2023, and high-efficiency boiler installation in 2018. A major plumbing upgrade is currently in process, including new water supply lines and a tankless water heater system. Building permits show historical maintenance and upgrades including reroofing in 2002, soft story retrofit efforts, and various interior improvements. The building has experienced recurring safety and compliance issues, with multiple violations related to fire safety, including blocked exits, extinguishers, alarm systems, and sprinkler maintenance. A cluster of violations from 2008-2010 related to window repairs, gas safety, and fire escape maintenance were eventually resolved. Recent building violations from 2022-2023 indicate ongoing challenges with proper permitting and compliance with safety requirements, with most violations being abated by October 2023 through a negotiated settlement. The property is currently undergoing an ADU addition project and improvements to replace stucco with cement fiber siding and upgrade windows, though there have been recent complaints regarding sleeping area requirements as of December 2023.

AI-generated · may contain errors · check the source data tables below

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Risk rating

How 400 Upper Ter's risk score is calculated

We trained a model on 7 years of SF DBI inspection data — notice of violation filings, complaint history, and owner track records. It estimates the probability that DBI inspectors will issue a Notice of Violation at this address in the next 12 months. Lower % = safer.

What the score means for you

Grade A–B — Low risk

DBI rarely finds violations here. Strong maintenance history and a clean complaint record.

Grade C — Moderate risk

Some past violations or complaints on record. Worth asking the landlord about any open issues before signing.

Grade D–F — High risk

Elevated violation and complaint history. DBI has found issues here before and is statistically likely to again.

Neighborhood percentile
4th percentile

Out of 351 buildings in this neighborhood, 337 are predicted to be safer.

RiskiestSafest
Predicted 12-month outcome
21%
No DBI
violation
79%
DBI violation
likely
Model explanation

What's driving this score

The three data points that most influenced this building's risk rating — ranked by the weight the model placed on each one.

Number of units

The number of units affects how the model reads complaint and violation totals — more units means more potential sources.

DBI tenant complaints (past 7 years)

Formal complaints tenants filed with DBI about this building over 7 years.

Building size

Total floor area — a proxy for building scale and the number of systems (plumbing, electrical, HVAC) that can fail.

12-Month severity forecast
No violation 19.4%
Moderate concern 60.8%
Severe concern 19.8%
Estimated probability of receiving a DBI Notice of Violation in the next 12 months at each severity level. Model: full_hgb_balanced.
Apartment reviews

400 Upper Ter apartment reviews

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The story over time

400 Upper Ter event timeline

Violations, complaints, fire incidents, permits, and buyouts — most recent records in order.

2026
DBI Complaint Feb 18
Part of the window still attached to the abandoned bldg. moving back & forth potential of falling, broken glass shattered on both sidewalk & street. sr has been created to clean up the broken glass!
Code Enforcement Section

See all 18 events

Full history back to 2022 — violations, complaints, permits, buyouts, and fire incidents.

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Every record we have

Full data for 400 Upper Ter apartments

13 SF public datasets for this parcel — permits, violations, complaints, fire records, 311 calls, planning records, and buyouts.

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Cancel anytime · Data sourced from SF Open Data, DBI, SFFD, SF Rent Board & Planning

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