3500 Greystone Dr
A handful of records on file over the last seven years, and our model predicts a high risk of further maintenance problems in the next 12 months. A few records worth reading before you sign. Check whether they were closed out, and ask what was actually fixed.
This building has 0 code violations (7y), at or below the Northwest Hills average of 0.6.
The bar and the rating point different ways because they measure different things: the bar counts code violations already on file, the rating forecasts the next 12 months.
What's in the 3500 Greystone Dr report
| Units | 100 |
|---|---|
| Buildings on parcel | 1 |
| Year built | 1969 |
| Total area | 161,294 sq ft |
| Property type | APARTMENT 100+ |
| Geo ID (TCAD parcel) | 0239010307 |
Registered owner per Travis Central Appraisal District (TCAD).
Landlord portfolio
Other Austin properties this owner holds, with a risk rating for each.
Unlock complete reportThe 100-unit apartment complex at 3500 Greystone Drive in Northwest Hills, currently owned by Palgol LLC, has been in operation since 1969 and has experienced a range of maintenance and service issues over the past several years. Most notably, there have been two documented structure condition violations in 2025-2026, with one categorized as a priority 2 complaint and the other as a priority 5 complaint, though both have since been closed. The property has generated a total of 40 service requests through the 311 system over the past seven years, with the most recent cluster of activity occurring in early 2026, including multiple waste management requests (dead animal collection, garbage, and compost services) and two work zone activation/deactivation requests related to transportation and public works. While the building has had its share of maintenance needs as evidenced by the code complaints and service requests, it's worth noting that the most recent structural violations and service requests have been appropriately addressed and closed out by the respective departments.
AI-generated · may contain errors · check the source data tables below
How 3500 Greystone Dr's risk score is calculated
We trained a model on 7 years of Austin Code enforcement data — code violations, complaint history, Repeat Offender Program activity, and owner track records. It estimates the probability that Austin Code will find a code violation at this address in the next 12 months. Lower % = safer.
What the score means for you
Lower risk — safer than most nearby
Austin Code rarely finds violations here. Strong maintenance history and a clean complaint record.
Typical — about average for the neighborhood
Some past violations or complaints on record. Worth asking the landlord about any open issues before signing.
Higher risk — riskier than most nearby
Elevated violation and complaint history. Austin Code has found issues here before and is statistically likely to again.
Out of 149 buildings in this neighborhood, 139 are predicted to be safer. The band is relative to this neighborhood, so a share of every neighborhood falls in each colour.
violation
likely
What's driving this score
The data points that most influenced this building's risk rating — ranked by the weight the model placed on each one.
3500 Greystone Dr apartment reviews
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3500 Greystone Dr event timeline
Code violations, complaints, Repeat Offender Program activity, permits, and 311 calls — most recent records in order.
See all 7 events
Full history back to 2025 — violations, complaints, permits, and 311 calls.
Unlock complete timelineFull data for 3500 Greystone Dr apartments
Austin public datasets for this parcel — permits, code complaints, Repeat Offender Program records, 311 calls, and affordable housing.
What this is
Building permits issued by the City of Austin for new construction, alterations, and repairs at this parcel.
| Permit # | Type | Work Type | Description | Issued | Status |
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What this is
Plumbing, electrical, and other construction permits filed with the City of Austin for this parcel.
| Permit # | Type | Work Class | Description | Issued | Status | Valuation |
|---|---|---|---|---|---|---|
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What this is
Complaints filed with Austin Code (code enforcement) about this property. Tracks the complaint lifecycle from filing through inspection, and whether a formal violation was issued.
| Case # | Opened | Type | Description | Priority | Status | Violation Issued |
|---|---|---|---|---|---|---|
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What this is
Austin 311 service requests matched to this address by zip code and house number. Includes maintenance complaints and quality-of-life requests.
| Created | Type | Department | Status |
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What this is
City of Austin affordable housing program units recorded at this parcel, if any.
| Project | Status | Unit Type | Total Units | Affordable Units | Expires |
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How 3500 Greystone Dr compares to the neighborhood
This building against comparable properties in Northwest Hills. Toggle filters to narrow the peer group.
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Cancel anytime · Data sourced from Austin Code, Austin 311, TCAD & the City of Austin Open Data Portal