3809 S Congress Ave
This building has far more open problems than almost any other in the neighborhood. Renters here report frequent, slow-to-fix problems. Get repair promises in writing and check the unit before signing.
This building has 4 code violations (7y), above the St. Edwards average of 0.9.
What's in the 3809 S Congress Ave report
| Units | 150 |
|---|---|
| Buildings on parcel | 2 |
| Year built | 2008 |
| Total area | 667,326 sq ft |
| Property type | APARTMENT 100+ |
| Geo ID (TCAD parcel) | 0409020504 |
Registered owner per Travis Central Appraisal District (TCAD).
Landlord portfolio
Other Austin properties this owner holds, with risk grades for each.
Unlock complete reportThe 150-unit apartment complex at 3809 S Congress Ave, known as the St. Edwards building, is a relatively modern property built in 2008 and currently owned by Ko South Congress Owner De LLC. The building has experienced several notable issues in recent years, with the most significant current concern being an active structure condition violation complaint opened in June 2026. Over the past seven years, there have been a total of eight code complaints, including multiple structure condition violations and two land use violations, though most complaints from 2023 and 2024 have been resolved. The property underwent substantial emergency water damage repairs in early 2021 due to winter weather events, resulting in multiple building permits for drywall replacement, trim work, and fixture repairs. Three major remodeling projects have been completed since 2021, including a 2023 conversion of office/retail space to personal improvement fitness facilities and a 2021 transformation from retail to medical offices. The building's maintenance history shows attention to basic upkeep, including a 2021 re-roofing project. While there have been numerous 311 service requests (87 total), most recent concerns primarily relate to animal protection issues, with multiple cases of animal care assistance recorded between 2025-2026, suggesting some operational challenges in this area. The frequency of permits issued (28 in total) and their diverse nature indicates active management of the property, though the recent structure condition violation remains a notable concern.
AI-generated · may contain errors · check the source data tables below
How 3809 S Congress Ave's risk score is calculated
We trained a model on 7 years of Austin Code enforcement data — code violations, complaint history, Repeat Offender Program activity, and owner track records. It estimates the probability that Austin Code will find a code violation at this address in the next 12 months. Lower % = safer.
What the score means for you
Grade A–B — Low risk
Austin Code rarely finds violations here. Strong maintenance history and a clean complaint record.
Grade C — Moderate risk
Some past violations or complaints on record. Worth asking the landlord about any open issues before signing.
Grade D–F — High risk
Elevated violation and complaint history. Austin Code has found issues here before and is statistically likely to again.
Out of 125 buildings in this neighborhood, 124 are predicted to be safer.
violation
likely
What's driving this score
The data points that most influenced this building's risk rating — ranked by the weight the model placed on each one.
3809 S Congress Ave apartment reviews
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3809 S Congress Ave event timeline
Code violations, complaints, Repeat Offender Program activity, permits, and 311 calls — most recent records in order.
See all 20 events
Full history back to 2021 — violations, complaints, permits, and 311 calls.
Unlock complete timelineFull data for 3809 S Congress Ave apartments
Austin public datasets for this parcel — permits, code complaints, Repeat Offender Program records, 311 calls, and affordable housing.
What this is
Building permits issued by the City of Austin for new construction, alterations, and repairs at this parcel.
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What this is
Plumbing, electrical, and other construction permits filed with the City of Austin for this parcel.
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What this is
Complaints filed with Austin Code (code enforcement) about this property. Tracks the complaint lifecycle from filing through inspection, and whether a formal violation was issued.
| Case # | Opened | Type | Description | Priority | Status | Violation Issued |
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What this is
Austin 311 service requests matched to this address by zip code and house number. Includes maintenance complaints and quality-of-life requests.
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What this is
City of Austin affordable housing program units recorded at this parcel, if any.
| Project | Status | Unit Type | Total Units | Affordable Units | Expires |
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Cancel anytime · Data sourced from Austin Code, Austin 311, TCAD & the City of Austin Open Data Portal