Changing your email, password and notification preferences
Category: Account
Read time: 2 minutes
Your Augrented account is managed through Stytch, the authentication platform that handles login, password resets, and email changes. Here's how to update your account settings.
Changing your email address
- Go to Account → Profile (or
/account/settings) - Click Edit next to your current email
- Enter the new email address
- You'll receive a verification link at the new address — click it to confirm
Your existing watch lists, saved searches, and billing history carry over to the new email.
If you signed up via Google or Apple SSO, your email is managed through that provider's account settings. To change it, update your email in your Google or Apple account.
Resetting your password
- Go to the Login page and click Forgot password?
- Enter your email address
- Check your inbox for a password reset link from Stytch
- Click the link and enter a new password
Password reset links expire after 60 minutes. If yours expires, start the process again.
For security reasons, Augrented support cannot reset your password for you — only the Stytch password reset flow can change it.
Password requirements
- At least 8 characters
- No common or previously breached passwords (Stytch checks against known compromised passwords)
Managing notification preferences
Go to Account → Notifications to control which emails Augrented sends you.
Alert emails
| Setting | What it controls |
|---|---|
| Building watch alerts | Emails when new violations, permits, or complaints are filed on watched buildings |
| Home building alerts | Enhanced notifications for your designated home building |
| Nearby activity alerts | Activity within 150m of watched buildings |
| Weekly digest | (If available) A summary of all new activity across your watch list |
Marketing and product emails
| Setting | What it controls |
|---|---|
| Product updates | New features, city expansions, and major changes |
| Tips and guides | Occasional emails about how to use the data |
| Newsletter | Housing market trends and tenant rights news |
All marketing emails include an Unsubscribe link at the bottom. Unsubscribing from marketing will not affect alert emails about your watched buildings.
Updating billing information
Billing information — payment method, billing address, and tax ID — is managed through the Stripe billing portal, not your Augrented account settings.
Go to Account → Billing and click Manage subscription to: - Update your card on file - Change your billing address - View and download invoices
Deleting your account
To delete your Augrented account and all associated data:
- Go to Account → Profile
- Scroll to the bottom of the page
- Click Delete account
- Confirm the deletion
Account deletion is permanent and cannot be undone. This removes: - Your profile and login credentials - Saved searches and watch lists - Review history - Any stored preferences
Note: Purchased credits are non-refundable upon account deletion.
If you have an active subscription, cancel it first through the billing portal before deleting your account.
Need help with something not covered here? Email support.