3 min read

What's free vs. what requires a plan

A clear breakdown of what the free tier includes — and what unlocks at the Renter and Business plan levels. Includes credit usage explained.

Updated Jun 18, 2026

What's free vs. what requires a plan

Category: Getting Started
Read time: 4 minutes


Most renters don't need a plan to decide a building is wrong. A quick glance at the violation count or safety grade is enough to know you're walking.

But when you find the one — the apartment that ticks every box — that's when you want the full picture, not a snapshot.

Here's exactly what each tier includes, what costs what, and when to upgrade.


Free tier ($0)

No credit card required. No time limit.

Guest (no account)

  • 3 building reports — no account needed
  • Safety grade & neighborhood percentile
  • Violation and complaint summary
  • Public records tables (5 most recent rows per dataset)

Free account (registered)

  • 10 building reports per month — resets every 30 days
  • Everything in Guest, plus:
  • Public records tables (10 most recent rows per dataset)
  • Save buildings to a watch list
  • Basic building alerts

The free tier is designed to help you rule buildings out. You can check 10 addresses a month — enough to research a handful of serious contenders without paying anything.


Pay-per-report bundles (one-time)

No subscription. Buy credits, use them when you need them.

Bundle Credits Price Per report
Report Bundle 3 $10 ~$3.33
Apartment Hunter 30 $39 ~$1.30

Each credit unlocks one premium report for 30 days — full violation history, AI analysis, landlord portfolio, rent stabilization check, PDF export, and 200-row datasets.

Credits never expire until you use them. Buy once, keep them for the next apartment search, your next neighborhood tour, or next year's renewal negotiation.

What a premium report unlocks vs. free

Feature Free Premium (1 credit)
Safety grade & neighborhood percentile ✓ (full detail)
Violation & complaint summary
Complete violation history — every filing
AI-generated risk narrative
Landlord ownership chain
Landlord portfolio (other properties)
Rent stabilization analysis
Building value trend
PDF & Excel download
Full public records (200 rows per dataset)
Issue trend chart & AI projection

Renter plan ($10/mo or $120/yr)

For the weeks when the stakes are highest — you're deciding between finalists and want unlimited access.

Monthly: $10/month

Annual: $120/year (save $24 vs. monthly)

What you get
Unlimited basic reports Check as many buildings as you want
5 premium AI reports per month Unlock the full report on your top contenders
Building watch alerts Get notified when new violations or permits are filed on buildings you're watching
Full public records 200 rows per dataset
Complete event timeline Every year of history, not just the most recent
Landlord portfolio insights See every property your potential landlord owns
PDF & Excel downloads Save reports to review offline or share with a roommate
Cancel anytime No fees, no commitment

Less than $0.34/day. Most renters spend more on coffee before a showing than this.


Business plan

For teams, agencies, and property managers who need multi-user access.

  • 50 premium AI reports per month — pooled across your team
  • All Renter features, plus:
  • Multi-user seats under one organization
  • Centralized credit pool and billing
  • Bulk report access and admin controls

Contact [email protected] for pricing.


When to upgrade

You're… Start with…
Casually browsing Free — 10 reports/month covers neighborhood scouting
Deciding between 2–3 buildings this week Report Bundle ($10) — 3 premium reports, one-time
Actively hunting across multiple neighborhoods Apartment Hunter ($39) — 30 credits, best per-report value
In final negotiations, want alerts if things change Renter plan ($10/mo) — unlimited basic + 5 premium/month + alerts
Running a team or agency Business plan — multi-user, 50 premium/month

A note on credits

A credit unlocks one building's premium report. Once unlocked, you can revisit that building's full report for 30 days without spending another credit.

Credits don't expire. Buy a 3-pack today, use one now, and the remaining 2 will still be there when you're looking for your next apartment two years from now.


Not sure which tier fits your search? Start with a free account — it costs nothing and gives you 10 reports this month.