Business plan: multi-user access and team features
Category: Billing & Plans
Read time: 4 minutes
The Business plan is designed for teams, tenant advocacy organizations, property managers, and agencies who need multi-user access to building reports with centralized billing and pooled credits.
What the Business plan includes
| Feature | Renter | Business |
|---|---|---|
| Premium AI reports per period | 5 per month | 50 per month |
| User seats | 1 (single user) | Multi-user under one organization |
| Credit pool | Personal only | Centralized, team-pooled |
| Basic reports | Unlimited | Unlimited |
| PDF & Excel downloads | ✓ | ✓ |
| Full public records (200 rows) | ✓ | ✓ |
| Event timeline | ✓ | ✓ |
| Landlord portfolio insights | ✓ | ✓ |
| Building watch alerts | ✓ | ✓ |
| Watchlist limit | 2 buildings + home | 10 buildings |
| Admin controls | — | ✓ |
| Bulk report management | — | ✓ |
How multi-user access works
Each member of a Business plan account gets their own login, dashboard, and saved buildings — but the organization shares:
- A pooled credit balance — Premium report credits are allocated from a shared pool rather than per-user
- Centralized billing — One Stripe subscription for the entire organization
- Admin management — Designated admins can add and remove team members
This means one person pays the bill, and the whole team draws from the same credit pool. No individual subscriptions per person.
Managing team members
Admins can: - Invite new members — Send an invite link to a colleague's email - Remove members — Revoke access immediately when someone leaves the team - Transfer admin rights — Hand over billing and member management to another user
Each team member uses their own email and password to log in (via Stytch, the same authentication system used by individual accounts). All activity stays associated with the individual member — watch lists, saved buildings, and search history are private to each user.
Credit pooling
The Business plan includes 50 premium reports per billing period, available to any member of the organization. Unused credits from one period do not roll over to the next.
If the team needs more than 50 premium reports in a period, additional credit bundles can be purchased at the organization level. Purchased credits never expire and are shared across the team just like the subscription credits.
| Resource | Per billing period | Can purchase more? |
|---|---|---|
| Premium reports | 50 (pooled) | Yes — credit bundles, never expire |
| User seats | Multi-user | Contact us for bulk pricing |
| Watchlist per member | 10 buildings | Per user, not pooled |
Who uses the Business plan
Tenant advocacy groups — Research building conditions across a portfolio, generate reports for clients or cases, share findings among team members.
Property managers — Monitor your own buildings for new violations before tenants or regulators flag them.
Real estate agencies — Provide building background checks as part of your client service package.
Housing researchers — Pull data across multiple buildings without per-user subscription friction.
Pricing
Business plan pricing is customized based on team size and usage needs. The standard plan includes 50 premium reports per period with multi-user seats.
Contact [email protected] for current pricing and to set up your organization.
Getting started
- Email us at [email protected] with the number of team members you need
- We'll set up your organization and send you an admin invite
- Add team members from the admin dashboard
- Start searching — each member can look up addresses and use the shared credit pool
Existing free or Renter accounts can be migrated into a Business plan organization — contact us to coordinate the transition.
Not ready for a team plan? Start with a free account and upgrade when you need multi-user access.