Free Building Background Check

311 West 21 Street

MANHATTAN, NY 10011 BBL 1007450028 15 units · 5 floors · 1900

While historically clean, our model detects a rising risk of severe maintenance issues in the next 12 months.

HPD violations vs. neighborhood
Class B/C violations on record vs. a typical building in Chelsea
At or below average
avg 10.0
6
Fewer violations More violations

This building has 6 recorded HPD violations, at or below the Chelsea average of 10.0.

Rent & eviction protection

Is 311 West 21 Street rent-stabilized?

Rent stabilization caps how much your rent can rise and protects your right to renew. Here's how this building scores on the four signals that usually point to it.

Built before 1974
Built 1900
6 or more units
15 units
Registered with RGB
Not found
421-A / J-51 abatement
None found
Potential rent stabilization. Building age and size suggest eligibility — confirm with the DHCR (Division of Housing and Community Renewal) or request a rent history.

Based on public NYC records. Not legal advice — verify with the DHCR (Division of Housing and Community Renewal) at apps.hcr.ny.gov.

Augrented Insights
AI summary · updated June 2026

The five-story OLD LAW TENEMENT building at 311 West 21st Street in Chelsea, owned by Michael Besen, has experienced several recurring maintenance issues over the past few years, with the most recent significant problem being an open door-related complaint filed in April 2025. The building has faced multiple heat and hot water outages affecting the entire building between 2021 and 2024, though repairs were typically confirmed by HPD. There have been consistent concerns regarding garbage/recycling storage, with multiple complaints in 2024 being resolved without violations. The building has also had several pest-related issues, particularly in 2021-2022 with rodent activity reported in multiple inspections from 2020 through 2025, though recent inspections in 2024 and 2025 passed without issues.

The property has some outstanding violations that require attention, including an open 2022 violation regarding defective self-closing doors leading to the roof and basement, and a 2022 violation concerning cockroach infestation in apartment 4R. Historical records show various completed repairs and improvements, including work on windows, electrical outlets, and general maintenance requirements. The building's management has maintained regular bedbug reporting, showing no infestations from 2021 onwards, and recent rodent inspections in 2024 and 2025 have passed, suggesting improved pest management. The property has undergone several permit issuances for maintenance and improvement work between 2018 and 2021, indicating ongoing management attention to building systems and repairs.

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How we score buildings

How 311 West 21 Street's risk score is calculated

We trained a model on 7 years of city inspection data — HPD violation filings, tenant complaints, and owner track records across their entire portfolio. It estimates the probability that HPD inspectors will find serious or dangerous violations at this address in the next 12 months. Lower % = safer.

What the score means for you

Neighborhood percentile
18th percentile

Out of 1008 buildings in this neighborhood, 181 have a higher predicted risk.

RiskiestSafest
Predicted violation outcome
17.2%
No serious
violations
70.1%
Some violations
(1–9)
12.7%
Many violations
(10+)
Risk factors

What's driving this score

These are the three data points that most influenced this building's score — ranked by how much weight the model placed on each one.

Tenant HPD complaints (past 7 years)

Formal complaints tenants filed with HPD about this address over the last 7 years.

Complaint rate, landlord's portfolio

Average complaint rate per building across everything this landlord owns. High rates signal systemic neglect.

Number of apartments

The number of residential units affects how the model interprets complaint and violation totals — more units means more potential sources.

Don't stop here — this is just the surface.

The full report adds 30+ data sets, complete violation history, landlord portfolio and court record. Or keep reading free:

What's in the 311 West 21 Street report

Building characteristics
Total units15
Floors5
Year built1900
Gross area9,690 sq ft
Building class
Tax abatementNone
Issue trend & model projection

Violations & complaints per year — solid line is historical record, dashed line is AI projection.

Who's behind the building

311 West 21 Street's landlord & ownership

The people and companies registered to this building, the other properties they run, and their court record. A landlord's wider portfolio is often the best predictor of how your building will be treated.

Corporate Owner

Registered contact for this building.

Name
311 West 21 LLC
Address
13 West 38Th Street 2nd Fl
New York, NY 10018
Landlord portfolio

Other properties owned.

Portfolio data hidden

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What residents say

Reviews from 311 West 21 Street tenants

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On the map

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The story over time

311 West 21 Street event timeline

Violations, complaints, fines, and permits — the most recent records on file, in order.

2026
HPD Violation Apr 22
Class A violation
§27-2104(B) Hmc Post A Proper Notice Regarding Rent Stabilization Law, In A Form Approved By The Commissioner, In A Conspicuous Location Wi…
311 Call & HPD Complaint Apr 22
Heat/Hot Water

See all 23 events

Full history back to 2005 — violations, complaints, permits, bedbug filings, and more.

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Every record we have

Full data for 311 West 21 Street apartments

30+ public city datasets for this address — searchable and sortable.

Side by side

How 311 West 21 Street compares to the neighborhood

This building against comparable properties in Chelsea. Toggle filters to narrow the peer group.

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Cancel anytime · Data sourced from NYC Open Data, HPD, DOB, DOF & the courts

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