Building and Landlord Data Analysis Report

920 Van Ness Ave, San Francisco, CA 94109

Complaints

Fire Incidents

507

311 Calls

Permits

Risk Assessment

High Risk

This building is in the riskiest 10% of buildings in Presidio Heights with significant maintenance issues.

Our AI predicts there is a 22% chance of no major maintenance issues.

Augrented Insights Report

920 Van Ness Avenue is a 5-story, 22-unit multi-family residential building constructed in 1925, currently owned by the Chow Family Trust. The building has experienced recurring maintenance challenges, most notably with its elevator system, which has had multiple documented outages throughout 2024-2025, including three separate complaints between June and December 2024 about extended non-functionality affecting disabled access.

The property has also faced several safety and code compliance issues, with open violations as of December 2024 regarding sleeping area requirements, along with a recent fire code violation for elevator-related concerns. The building's maintenance history shows attention to structural integrity, including a completed $46,400 re-roofing project in March 2024 and previously completed underpinning work in 2000 costing $100,000.

While the property has addressed various fire safety concerns through compliance actions in 2023, such as repairing sprinklers, fire extinguishers, and alarm systems, there remain current open violations that require attention. Historical records indicate the building has undergone multiple changes regarding advertising signage, including the removal of a south-facing roof sign in 2008 and the legalization of a north-facing billboard. Regular inspections and violation resolutions suggest ongoing management oversight, though the pattern of recurring elevator issues and periodic fire safety violations indicates some challenges with maintaining consistent building systems and code compliance.

Last updated: January 17, 2025

This report is created with AI and based on the most recent 10 data items in each category. Full reports with 50+ data points are available to subscribers.

920 Van Ness Ave Report Contents

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Building Overview

Renter Risk Rating

This building is in the riskiest 10% of buildings in Van Ness/ Civic Center.

22% chance of no major maintenance issues.

Building Characteristics

Total units	22
Year built	1925
Total area	12680 sq ft
Floors	5
Tax Abatements	None
Building Class	A15 - Apartment 15 Units or more

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Key Building Statistics

Building Complaints

Number of complaints filed with the Department of Building Inspection in the last 7 years.

Code Violations

Building code violations issued by DBI in the last 7 years.

Fire Incidents

Total number of fire incidents reported at this building.

DBI Director Hearings

Number of Director's Hearings held by DBI in the last 7 years.

507

311 Calls

Number of 311 calls for this building.

Fire Injuries

Number of fire injuries reported by SFFD.

Building Permits

Number of building permits issued by DBI.

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Opened	Category	Responsible Agency	Request Type	Request Details	Status
2025-07-30 10:17:09+00:00	Street and Sidewalk Cleaning	PW - Street and Environmental Services	garbage_and_debris	human_waste_or_urine	Closed
2025-07-24 19:38:47+00:00	Graffiti Private	PW - Street and Environmental Services	not_offensive	sidewalk_in_front_of_property	Open
2025-07-24 19:38:46+00:00	Street and Sidewalk Cleaning	PW - Street and Environmental Services	garbage_and_debris	human_waste_or_urine	Closed
2025-07-23 10:11:22+00:00	Street and Sidewalk Cleaning	Recology - Abandoned	garbage_and_debris	electronics	Closed
2025-07-23 10:09:08+00:00	Street and Sidewalk Cleaning	Recology - Abandoned	garbage_and_debris	electronics	Closed

Date Filed	Date Abated	Assigned Division	Complaint Description	Status	Link
2025-07-18 00:00:00+00:00	None	Building Inspection Division	Caller requesting callback regarding sr 101001903847 (dbi complaint # 202537542).this complaint was closed by dbi with notes "closed by matt hirsch on 5/14/25." caller would like more details on this, as issue is still unresolved. the wires are still exposed. (311 sr 101002272694)	Not Active	View on DBI
2025-05-12 00:00:00+00:00	None	Electrical Inspection Division	Exposed wires on a building. n side of the building, coming down from the roof, 3 different sets of wires.	Not Active	View on DBI
2025-04-24 00:00:00+00:00	None	Housing Inspection Services	General maintenance, affidavits due.	Active	View on DBI
2025-02-03 00:00:00+00:00	None	Electrical Inspection Division	Wires hanging from roof into windows.	Not Active	View on DBI
2024-12-27 00:00:00+00:00	None	Building Inspection Division	Date last observed: 26-dec-24; time last observed: 1:00 pm; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: building has one elevator. elevator out of order.;	Not Active	View on DBI

Date Filed	Item	Violation Description	Status
2025-04-24T00:00:00.000Z	inspectors comment violations cited are located in the common areas only.	building section	active
2025-04-24T00:00:00.000Z	repair stairs (1001(b)(13)hc) repair or replace the cracked stair tread at the lower basement stairway.	building section	active
2025-04-24T00:00:00.000Z	repair, maintain fire escape drop ladder in working condition (sec 908 hc) at the time of re-inspection the property owner or agent must demonstrate the workability of the fire escape ladder(s) or provide written documentation from a qualified service company or contractor stating that all parts are in good working order.	building section	active
2025-04-24T00:00:00.000Z	inspector comments it is the property owners responsibility to be present or direct his/her representative to attend the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the re-inspection. important note: due to the violations noted, this property is defined as a nuisance per sec. 1001-d of the sfhc. please review the attached "notice of violation warnings" for information regarding failure to comply with this notice.	other section	active
2025-04-24T00:00:00.000Z	provide smoke detector at stairs (911 hc) a smoke alarm is required at the top of stairways including the roof access stairway and the secondary stairway; an alarm is also required at every third level below. these alarms can be battery operated alarms. install the required smoke alarms.	smoke detection section	active

Violation Date	Address	Violation Description	Status
2025-06-16T00:00:00.000Z	900 Van Ness Ave	records / ul certificate	abated
2025-06-16T00:00:00.000Z	900 Van Ness Ave	alarm system maintained	abated
2025-04-09T00:00:00.000Z	920 Van Ness Ave	alarm system maintained	abated
2024-12-22T00:00:00.000Z	900 Van Ness Ave	sleeping area requirements	open
2024-12-22T00:00:00.000Z	920 Van Ness Ave	sleeping area requirements	open

Incident Date	Primary Situation	Ignition Cause
2024-11-28 00:00:00+00:00	745 Alarm system activation, no fire - unintentional	None
2024-10-28 00:00:00+00:00	711 Municipal alarm system, malicious false alarm	None
2024-10-28 00:00:00+00:00	745 Alarm system activation, no fire - unintentional	None
2024-09-21 00:00:00+00:00	743 Smoke detector activation, no fire - unintentional	None
2024-08-09 00:00:00+00:00	744 Detector activation, no fire - unintentional	None

920 Van Ness Ave, San Francisco, CA 94109

Risk Assessment

920 Van Ness Ave Report Contents

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Building Overview

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920 Van Ness Ave Landlord Information

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920 Van Ness Ave Rent Control Status

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Complaints

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DBI Violations

Fire Records

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Permits

Building Permits

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