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399 Steiner St

Hayes Valley, SF 94117 0847001 21 units · 3 fl · 1912

This building has far more open problems than almost any other in the neighborhood. Renters here report frequent, slow-to-fix problems. Get repair promises in writing and check the unit before signing.

NOVs (7y) vs. neighborhood
Compared to a typical building in Hayes Valley
Above average
avg 2.3
10
FewerMore

This building has 10 novs (7y), above the Hayes Valley average of 2.3.

Rent & eviction protection

Is 399 Steiner St rent-controlled?

San Francisco's Rent Ordinance caps rent increases and provides eviction protection for most residential units built before 1979 with 2+ units. Here's how this building scores.

Built before 1979
Built 1912
2 or more units
21 units
Property type
Multi-Family Residential
Zoning
RM1
Likely rent-controlled. Building age and unit count suggest this property falls under San Francisco's Rent Ordinance.

Based on SF Assessor records. Not legal advice — confirm with the SF Rent Board.

Building characteristics
Units21
Floors3
Year built1912
Total area8,020 sq ft
Property typeMulti-Family Residential
Tax statusNone
Blocklot0847001
Ownership

Registered owner per SF Assessor-Recorder (secured roll).

Owner name
Spca2 Llc
Mailing address
Trusty Kojimachi Bldg 2f 3- To YO 102-0
Last sale
112118

Landlord portfolio

Other SF properties this owner holds, with risk grades for each.

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Augrented Insights
Initial analysis

The 21-unit apartment building at 399 Steiner Street, owned by Spca2 LLC, was constructed in 1912 and is a three-story multi-family residential structure located in Hayes Valley. The building has undergone significant renovations and improvements over the past several years, with substantial work completed between 2015-2019, including electrical upgrades to replace old wiring, comprehensive plumbing improvements including shower pan installations and repiping of multiple units, and interior renovations in units 2 and 4 involving kitchen and bathroom remodeling. The property is now in Tier 2 of San Francisco's Soft Story Program, with work completed and Certificate of Final Completion issued.

Recent issues have emerged regarding building safety systems, with active violations as of 2023/2024 including problems with the boiler permit, fire escape maintenance, fire extinguisher servicing, and multiple alarm system issues. The building has experienced recurring fire safety concerns, as evidenced by multiple fire violations, complaints, and alarm system activations between 2009-2024. There was also a security concern in 2020 regarding a malfunctioning front gate lock that allegedly resulted in thefts. Historical records show regular maintenance and improvement work, including the legalization of a 21st dwelling unit at the ground floor in 2016, though some recent violations related to fire safety systems and equipment permits remain open or recently addressed, including a boiler permit issue from December 2023 that was abated by January 2024.

AI-generated · may contain errors · check the source data tables below

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Risk rating

How 399 Steiner St's risk score is calculated

We trained a model on 7 years of SF DBI inspection data — notice of violation filings, complaint history, and owner track records. It estimates the probability that DBI inspectors will issue a Notice of Violation at this address in the next 12 months. Lower % = safer.

What the score means for you

Grade A–B — Low risk

DBI rarely finds violations here. Strong maintenance history and a clean complaint record.

Grade C — Moderate risk

Some past violations or complaints on record. Worth asking the landlord about any open issues before signing.

Grade D–F — High risk

Elevated violation and complaint history. DBI has found issues here before and is statistically likely to again.

Neighborhood percentile
4th percentile

Out of 1027 buildings in this neighborhood, 986 are predicted to be safer.

RiskiestSafest
Predicted 12-month outcome
17%
No DBI
violation
83%
DBI violation
likely
Model explanation

What's driving this score

The three data points that most influenced this building's risk rating — ranked by the weight the model placed on each one.

Number of units

The number of units affects how the model reads complaint and violation totals — more units means more potential sources.

Building size

Total floor area — a proxy for building scale and the number of systems (plumbing, electrical, HVAC) that can fail.

DBI tenant complaints (past 7 years)

Formal complaints tenants filed with DBI about this building over 7 years.

12-Month severity forecast
No violation 9.4%
Moderate concern 68.7%
Severe concern 21.8%
Estimated probability of receiving a DBI Notice of Violation in the next 12 months at each severity level. Model: full_hgb_balanced.
Apartment reviews

399 Steiner St apartment reviews

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The story over time

399 Steiner St event timeline

Violations, complaints, fire incidents, permits, and buyouts — most recent records in order.

2026
311 Request May 13
Not offensive
pole
311 RequestMay 13
Not offensive

See all 19 events

Full history back to 2019 — violations, complaints, permits, buyouts, and fire incidents.

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Every record we have

Full data for 399 Steiner St apartments

13 SF public datasets for this parcel — permits, violations, complaints, fire records, 311 calls, planning records, and buyouts.

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Cancel anytime · Data sourced from SF Open Data, DBI, SFFD, SF Rent Board & Planning

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