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11400 Ptarmigan Dr

Gracy Woods, Austin TX 78758 0252130118 2 units · 1981

A handful of records on file over the last seven years, and our model sees a moderate chance of more in the next 12 months. A few records worth reading before you sign. Check whether they were closed out, and ask what was actually fixed.

Code Violations (7y) vs. neighborhood
Records already on file, against a typical building in Gracy Woods — not a forecast
Above average
avg 0.3
1
FewerMore

This building has 1 code violations (7y), above the Gracy Woods average of 0.3.

The bar and the rating point different ways because they measure different things: the bar counts code violations already on file, the rating forecasts the next 12 months.

Building characteristics
Units2
Buildings on parcel1
Year built1981
Total area4,990 sq ft
Property type2 FAM DWELLING
Geo ID (TCAD parcel)0252130118
Ownership

Registered owner per Travis Central Appraisal District (TCAD).

Mailing address
Thong Q Vo Revocable, Round Rock, TX, 78664

Landlord portfolio

Other Austin properties this owner holds, with a risk rating for each.

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Augrented Insights
Initial analysis

The two-family dwelling at 11400 Ptarmigan Drive in the Gracy Woods neighborhood, built in 1981 and currently owned by Vo Thong Q Trustee Of The, has experienced several notable incidents over the past seven years, with the most alarming being a property abatement complaint filed in January 2025. While this complaint was eventually closed, it stands out as a serious concern in the building's recent history. The property has generated six service requests between 2025 and 2026, covering a range of issues including an environmental spill (March 2026), dead animal collection (March 2026), and a dig request (November 2025) involving utility work or excavation. Two requests in 2026 required response from the Austin Development Services department, one of which involved a code officer. Additional reports included a vehicle abatement case that was marked as a duplicate and a general complaint routed through the 311 command center, both of which were closed without further detail. While the building's incident history is manageable, the property abatement complaint and environmental spill warrant particular attention as the most significant events on record.

AI-generated · may contain errors · check the source data tables below

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Risk rating

How 11400 Ptarmigan Dr's risk score is calculated

We trained a model on 7 years of Austin Code enforcement data — code violations, complaint history, Repeat Offender Program activity, and owner track records. It estimates the probability that Austin Code will find a code violation at this address in the next 12 months. Lower % = safer.

What the score means for you

Lower risk — safer than most nearby

Austin Code rarely finds violations here. Strong maintenance history and a clean complaint record.

Typical — about average for the neighborhood

Some past violations or complaints on record. Worth asking the landlord about any open issues before signing.

Higher risk — riskier than most nearby

Elevated violation and complaint history. Austin Code has found issues here before and is statistically likely to again.

Neighborhood percentile
53rdpercentile

Out of 678 buildings in this neighborhood, 319 are predicted to be safer. The band is relative to this neighborhood, so a share of every neighborhood falls in each colour.

RiskiestSafest
Predicted 12-month outcome
67%
No code
violation
33%
Code violation
likely
Model explanation

What's driving this score

The data points that most influenced this building's risk rating — ranked by the weight the model placed on each one.

No homestead exemption

No homestead exemption on file — a signal the property may be a rental or investment property.

Location

Precise location is a proxy for area-level risk — some Austin ZIP codes have systematically higher code-enforcement activity.

311 calls (past 7 years)

311 service requests tied to this address over 7 years.

12-Month risk forecast
Moderate failure risk 33%
Estimated probability of a code violation in the next 12 months.
Apartment reviews

11400 Ptarmigan Dr apartment reviews

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On the map

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This building and nearby alternatives in Gracy Woods, color-coded by risk level. Click any marker to explore.

The story over time

11400 Ptarmigan Dr event timeline

Code violations, complaints, Repeat Offender Program activity, permits, and 311 calls — most recent records in order.

2026
311 Request Mar 26
ARR - Dead Animal Collection
Austin Resource Recovery

See all 6 events

Full history back to 2022 — violations, complaints, permits, and 311 calls.

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Every record we have

Full data for 11400 Ptarmigan Dr apartments

Austin public datasets for this parcel — permits, code complaints, Repeat Offender Program records, 311 calls, and affordable housing.

Side by side

How 11400 Ptarmigan Dr compares to the neighborhood

This building against comparable properties in Gracy Woods. Toggle filters to narrow the peer group.

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Cancel anytime · Data sourced from Austin Code, Austin 311, TCAD & the City of Austin Open Data Portal

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