5504 Ponciana Dr
Nothing on record for this building in the last seven years. Our model still sees a moderate chance of maintenance problems in the next 12 months, from the owner's wider portfolio and the surrounding area rather than from anything recorded here. No public enforcement record to go on. Walk the building, ask the current tenants how repairs get handled, and get any promises in writing.
This building has 0 code violations (7y), at or below the Franklin Park average of 0.4.
What's in the 5504 Ponciana Dr report
| Units | 2 |
|---|---|
| Buildings on parcel | 1 |
| Year built | 1971 |
| Total area | 4,280 sq ft |
| Property type | 2 FAM DWELLING |
| Geo ID (TCAD parcel) | 0418010403 |
Registered owner per Travis Central Appraisal District (TCAD).
Landlord portfolio
Other Austin properties this owner holds, with a risk rating for each.
Unlock complete reportThe two-family dwelling at 5504 Ponciana Drive in Franklin Park, owned by Elisa Tovar and Rodolfo Arroyo, was constructed in 1971 and has recently generated multiple service requests over the past two years. The property, consisting of two units, has three recorded incidents between September and October 2025 that required police involvement, including two vehicle abatement reports, though one of these was marked as a duplicate. There was also a request for brush removal through Austin Resource Recovery in October 2025. More recently, in early 2026, there have been two service requests, one for bulk pickup and another categorized as "Other" through the 311 Command Center. Notably, there is currently an open case with Austin Development Services from September 2025 regarding a Code Officer request, which could potentially indicate an ongoing compliance matter. The relatively low number of service requests (only 7 in the past seven years) might suggest general stability, though the most recent open code enforcement matter warrants attention.
AI-generated · may contain errors · check the source data tables below
How 5504 Ponciana Dr's risk score is calculated
We trained a model on 7 years of Austin Code enforcement data — code violations, complaint history, Repeat Offender Program activity, and owner track records. It estimates the probability that Austin Code will find a code violation at this address in the next 12 months. Lower % = safer.
What the score means for you
Lower risk — safer than most nearby
Austin Code rarely finds violations here. Strong maintenance history and a clean complaint record.
Typical — about average for the neighborhood
Some past violations or complaints on record. Worth asking the landlord about any open issues before signing.
Higher risk — riskier than most nearby
Elevated violation and complaint history. Austin Code has found issues here before and is statistically likely to again.
Out of 498 buildings in this neighborhood, 144 are predicted to be safer. The band is relative to this neighborhood, so a share of every neighborhood falls in each colour.
violation
likely
What's driving this score
The data points that most influenced this building's risk rating — ranked by the weight the model placed on each one.
5504 Ponciana Dr apartment reviews
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5504 Ponciana Dr event timeline
Code violations, complaints, Repeat Offender Program activity, permits, and 311 calls — most recent records in order.
See all 2 events
Full history back to 2022 — violations, complaints, permits, and 311 calls.
Unlock complete timelineFull data for 5504 Ponciana Dr apartments
Austin public datasets for this parcel — permits, code complaints, Repeat Offender Program records, 311 calls, and affordable housing.
What this is
Building permits issued by the City of Austin for new construction, alterations, and repairs at this parcel.
| Permit # | Type | Work Type | Description | Issued | Status |
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What this is
Plumbing, electrical, and other construction permits filed with the City of Austin for this parcel.
| Permit # | Type | Work Class | Description | Issued | Status | Valuation |
|---|---|---|---|---|---|---|
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What this is
Complaints filed with Austin Code (code enforcement) about this property. Tracks the complaint lifecycle from filing through inspection, and whether a formal violation was issued.
| Case # | Opened | Type | Description | Priority | Status | Violation Issued |
|---|---|---|---|---|---|---|
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What this is
Austin 311 service requests matched to this address by zip code and house number. Includes maintenance complaints and quality-of-life requests.
| Created | Type | Department | Status |
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What this is
City of Austin affordable housing program units recorded at this parcel, if any.
| Project | Status | Unit Type | Total Units | Affordable Units | Expires |
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How 5504 Ponciana Dr compares to the neighborhood
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Cancel anytime · Data sourced from Austin Code, Austin 311, TCAD & the City of Austin Open Data Portal