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1388-1390 Pacific Ave

Nob Hill, SF 94109 0155024 2 units · 2 fl · 1907

This building has a higher-than-average number of open problems nearby. A handful of unresolved issues. Worth a careful walk-through and pointed questions.

NOVs (7y) vs. neighborhood
Compared to a typical building in Nob Hill
At or below average
avg 2.4
1
FewerMore

This building has 1 novs (7y), at or below the Nob Hill average of 2.4.

Rent & eviction protection

Is 1388-1390 Pacific Ave rent-controlled?

San Francisco's Rent Ordinance caps rent increases and provides eviction protection for most residential units built before 1979 with 2+ units. Here's how this building scores.

Built before 1979
Built 1907
2 or more units
2 units
Property type
Multi-Family Residential
Zoning
NC2
Likely rent-controlled. Building age and unit count suggest this property falls under San Francisco's Rent Ordinance.

Based on SF Assessor records. Not legal advice — confirm with the SF Rent Board.

Building characteristics
Units2
Floors2
Year built1907
Total area1,992 sq ft
Property typeMulti-Family Residential
Tax statusNone
Blocklot0155024
Ownership

Registered owner per SF Assessor-Recorder (secured roll).

Owner name
Serena Wong Revoc Tr 2014
Mailing address
Serena Wong, Ttee 548 Lombard St Apt C San Francisco CA 94133
Last sale
022599

Landlord portfolio

Other SF properties this owner holds, with risk grades for each.

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Multiple entrances & addresses

Included addresses

All street addresses sharing this blocklot that are covered by this report.

1390 Pacific Ave, San Francisco, CA 94109
1388 Pacific Ave, San Francisco, CA 94109
Augrented Insights
Initial analysis

The property at 1388-1390 Pacific Avenue is a two-unit, two-story multi-family residential building located in Nob Hill, constructed in 1907 and currently owned by the Serena Wong Revocable Trust 2014. The building's recent history includes an active violation filed in January 2020 regarding non-compliance with the vacant or abandoned commercial storefront ordinance, which remains unresolved despite a director hearing scheduled for August 2020. The property has undergone some permitted improvements over the years, including a 2004 renovation to add seating for a tea shop with associated plumbing and electrical work, and a roofing project initiated in 1997, though that permit is listed as expired.

The surrounding area has experienced significant environmental challenges in recent years, with numerous 311 calls recorded between 2023 and 2024. These calls primarily relate to street cleaning issues, including reports of medical waste (needles), general garbage, and debris, though all these cases were eventually resolved. There have also been multiple complaints regarding illegal parking, specifically vehicles blocking sidewalks, with these incidents occurring in 2020 and one driveway blocking incident reported in April 2023. The building's permit history shows basic maintenance and improvements typical of its age, but does not indicate any major structural or safety concerns.

AI-generated · may contain errors · check the source data tables below

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Risk rating

How 1388-1390 Pacific Ave's risk score is calculated

We trained a model on 7 years of SF DBI inspection data — notice of violation filings, complaint history, and owner track records. It estimates the probability that DBI inspectors will issue a Notice of Violation at this address in the next 12 months. Lower % = safer.

What the score means for you

Grade A–B — Low risk

DBI rarely finds violations here. Strong maintenance history and a clean complaint record.

Grade C — Moderate risk

Some past violations or complaints on record. Worth asking the landlord about any open issues before signing.

Grade D–F — High risk

Elevated violation and complaint history. DBI has found issues here before and is statistically likely to again.

Neighborhood percentile
30th percentile

Out of 1125 buildings in this neighborhood, 788 are predicted to be safer.

RiskiestSafest
Predicted 12-month outcome
38%
No DBI
violation
62%
DBI violation
likely
Model explanation

What's driving this score

The three data points that most influenced this building's risk rating — ranked by the weight the model placed on each one.

DBI tenant complaints (past 7 years)

Formal complaints tenants filed with DBI about this building over 7 years.

Director's hearing rate, owner's portfolio

Per-building rate of director's hearings across the owner's portfolio.

Director's hearings (past 7 years)

Director's hearings are escalated enforcement actions for buildings that haven't resolved violations — a serious signal.

12-Month severity forecast
No violation 32.8%
Moderate concern 58.5%
Severe concern 8.7%
Estimated probability of receiving a DBI Notice of Violation in the next 12 months at each severity level. Model: full_hgb_balanced.
Apartment reviews

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The story over time

1388-1390 Pacific Ave event timeline

Violations, complaints, fire incidents, permits, and buyouts — most recent records in order.

2025
311 Request Jun 21
Garbage and debris
mattress
311 RequestMay 01
Garbage and debris

See all 7 events

Full history back to 2020 — violations, complaints, permits, buyouts, and fire incidents.

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Every record we have

Full data for 1388-1390 Pacific Ave apartments

13 SF public datasets for this parcel — permits, violations, complaints, fire records, 311 calls, planning records, and buyouts.

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Cancel anytime · Data sourced from SF Open Data, DBI, SFFD, SF Rent Board & Planning

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