916 Pacific Ave, San Francisco, CA 94133

The 26-unit, 3-story multi-family residential building at 916 Pacific Avenue in Nob Hill, owned by 916 Pacific I5, LLC, has undergone extensive renovations and maintenance since 2018. The building completed mandatory seismic strengthening work in 2019 as a Tier 4 soft-story building, including installation of new wood shear walls and moment frames. Between 2020 and 2023, multiple units (2, 5, 7, 19, 21, and 23) have received comprehensive rehabilitation work including kitchen and bathroom upgrades, installation of washer/dryer units, and associated plumbing and electrical improvements, with costs ranging from $25,000 to $50,000 per unit.

Notable building-wide improvements include a fire alarm system upgrade in 2020, the installation of two tankless Rinnai water heaters in 2023, and regular fire safety inspections showing prompt resolution of any identified issues. However, there are concerning active complaints and violations as of November 2024 that require attention. There are multiple active violations related to building safety and maintenance, including issues with mold/mildew, damaged paint, and the need for proper guardrails.

Residents have reported persistent problems with radiator noise and water damage, particularly from Unit 25, dating back to 2021, along with more recent complaints about wall cracks that some residents believe may be structural. While many individual unit improvements have been completed, the building has received several housing inspection complaints regarding general maintenance and safety issues. The historical maintenance record shows regular attention to building systems and prompt response to most violations, but the current active complaints suggest some management systems may not be resolving issues in a timely manner or proper communication with residents may be lacking.