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720 Jones St

Downtown, SF 94109 0298025 42 units · 5 fl · 1911

This building has far more open problems than almost any other in the neighborhood. Renters here report frequent, slow-to-fix problems. Get repair promises in writing and check the unit before signing.

NOVs (7y) vs. neighborhood
Compared to a typical building in Downtown
Above average
avg 6.9
14
FewerMore

This building has 14 novs (7y), above the Downtown average of 6.9.

Rent & eviction protection

Is 720 Jones St rent-controlled?

San Francisco's Rent Ordinance caps rent increases and provides eviction protection for most residential units built before 1979 with 2+ units. Here's how this building scores.

Built before 1979
Built 1911
2 or more units
42 units
Property type
Multi-Family Residential
Zoning
RC4
Likely rent-controlled. Building age and unit count suggest this property falls under San Francisco's Rent Ordinance.

Based on SF Assessor records. Not legal advice — confirm with the SF Rent Board.

Building characteristics
Units42
Floors5
Year built1911
Total area22,075 sq ft
Property typeMulti-Family Residential
Tax statusNone
Blocklot0298025
Ownership

Registered owner per SF Assessor-Recorder (secured roll).

Owner name
Sf Multifamily Iv Property
Mailing address
C/o Ballast Investments 49 Powell St Fl 4 San Francisco CA 94102
Last sale
040721

Landlord portfolio

Other SF properties this owner holds, with risk grades for each.

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Augrented Insights
Initial analysis

The 720 Jones Street building is a 42-unit, 5-story multi-family residential property built in 1911 and currently owned by SF Multifamily IV Property. The building has undergone significant interior renovations and improvements over the past decade, with major unit upgrades completed in 2019 including comprehensive remodels of apartments 21, 26, 30, and 3C, featuring new kitchens, bathrooms, and electrical systems. Previous renovation work from 2016-2018 included bathroom and kitchen updates in multiple units, new water heaters installation (tankless Rinnai CU199IN in 2020), and important plumbing infrastructure updates including water main and backflow preventer replacements.

Recent concerns about the building include multiple fire safety violations in 2023-2024, with open violations for sleeping area requirements and historical issues with extinguishers and blocked exits, though most past violations have been promptly corrected. There have been recurring elevator issues, with several documented cases of passengers needing to be rescued from stalled elevators, indicating potential system reliability problems. A notable cluster of building complaints occurred in 2022, including serious concerns about plumbing, electrical issues, stairway safety, and unauthorized construction work. The building also experienced a significant pest infestation (cockroaches and rodents) in late 2022. The property has a documented history of fire safety inspections revealing various concerns, though typically these were addressed promptly. Recent 311 calls (2024) show ongoing issues with garbage and debris management around the property, though these are primarily external to the building itself.

AI-generated · may contain errors · check the source data tables below

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Risk rating

How 720 Jones St's risk score is calculated

We trained a model on 7 years of SF DBI inspection data — notice of violation filings, complaint history, and owner track records. It estimates the probability that DBI inspectors will issue a Notice of Violation at this address in the next 12 months. Lower % = safer.

What the score means for you

Grade A–B — Low risk

DBI rarely finds violations here. Strong maintenance history and a clean complaint record.

Grade C — Moderate risk

Some past violations or complaints on record. Worth asking the landlord about any open issues before signing.

Grade D–F — High risk

Elevated violation and complaint history. DBI has found issues here before and is statistically likely to again.

Neighborhood percentile
2th percentile

Out of 448 buildings in this neighborhood, 439 are predicted to be safer.

RiskiestSafest
Predicted 12-month outcome
5%
No DBI
violation
95%
DBI violation
likely
Model explanation

What's driving this score

The three data points that most influenced this building's risk rating — ranked by the weight the model placed on each one.

Number of units

The number of units affects how the model reads complaint and violation totals — more units means more potential sources.

Building size

Total floor area — a proxy for building scale and the number of systems (plumbing, electrical, HVAC) that can fail.

NOV rate, owner's portfolio

Per-building NOV rate across everything this owner manages — high rates signal pattern neglect.

12-Month severity forecast
No violation 2.7%
Moderate concern 88.5%
Severe concern 8.8%
Estimated probability of receiving a DBI Notice of Violation in the next 12 months at each severity level. Model: full_hgb_balanced.
Apartment reviews

720 Jones St apartment reviews

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The story over time

720 Jones St event timeline

Violations, complaints, fire incidents, permits, and buyouts — most recent records in order.

2026
DBI Complaint May 26
Date last observed: 25-may-26; floor: 1; unit: 1; exact location: main bldg; building type: residence/dwelling mold; leaking ceiling; leaky fixtures; retaining wall collapse; ; additional information: on may 18th 2026, the ceiling and upper wall of our closet in our unit caved in due to water damage from the unit above. we were told someone would arrive at 8:00 am on may 19th 2026 to repair our ceiling and wall but no one ever came. we were then told someone would arrive on monday may 25th 2026 at 9:00 am to repair it be no one ever came. this is the fifth time across two different units and three years we have had extreme water damage that has been out of our control. we have received no compensation of any type. there is black mold within our walls and nothing is being done about it. this has resulted in health issues.;
Housing Inspection Services
Fire ComplaintApr 20
Alarm Systems

See all 29 events

Full history back to 2019 — violations, complaints, permits, buyouts, and fire incidents.

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Every record we have

Full data for 720 Jones St apartments

13 SF public datasets for this parcel — permits, violations, complaints, fire records, 311 calls, planning records, and buyouts.

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Cancel anytime · Data sourced from SF Open Data, DBI, SFFD, SF Rent Board & Planning

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