302-308 Eddy St, San Francisco, CA 94102

The Herald Apartments, a 7-story multi-family residential building located at 302-308 Eddy St in the Tenderloin neighborhood, was constructed in 1983 and contains 73 units, primarily housing elderly, handicapped, and disabled residents. The property has experienced recurring elevator issues, with multiple complaints throughout 2023-2024, including significant outages affecting access for vulnerable residents. Recent maintenance concerns include the replacement of smoke detectors (2024), backflow devices (2017), and various heating systems (hot water heater replacements in 2024 and 2015, steam boiler replacement in 2021), though several boiler permit violations were recorded in 2023.

The building has faced multiple fire safety violations in recent years, including issues with standpipes, fire extinguisher maintenance, and sleeping area requirements. Significant building system upgrades have been implemented, including a fire alarm panel replacement in 2007, lobby renovation in 2003, and various plumbing improvements such as earthquake shutoff valve installation (2015). The property has experienced numerous maintenance challenges that directly impact resident comfort and safety.

Recent complaints from December 2024 highlighted ongoing issues with hot water availability and low water pressure. The building's location in the Tenderloin has resulted in multiple reports of sanitation issues outside the property, with several 311 calls in early 2025 regarding street cleaning needs. Historical records show the building was previously converted from a hotel to apartments, with the conversion process including various system upgrades and modifications to accommodate its current resident population. The property has maintained some historical elements, as evidenced by early permits from the 1980s relating to a daycare center alteration.