2420 Franklin St, San Francisco, CA 94123

The 18-unit, 3-story multi-family residential building at 2420 Franklin Street in Pacific Heights, owned by the Jadallah Family 2006 Trust, has experienced several significant events affecting resident safety and building integrity over the past decades. Most notably, the building's soft-story retrofit status remains non-compliant as of 2023, with an active violation filed in April 2020 regarding failure to complete mandatory seismic work required by the San Francisco Building Code. The building underwent substantial improvements in 2016, including a $142,500 soft-story retrofit (which appears incomplete), reroofing ($32,900), and garage ceiling replacement ($5,000) that included new insulation.

In 2020-2021, the owner completed kitchen remodels in Units #4 and #24 to address multiple complaints, though work was initially performed without proper permits, leading to enforcement actions. The property has faced various maintenance and safety challenges over the years, including fire safety concerns such as exit maintenance issues in 2018 and 2022 (most recently found to have no merit), and the need for alarm system repairs in 2015. Infrastructure improvements include electrical upgrades in 2020 (sub-panel replacement and circuit additions), while historical records show previous roof work in 1998 and exterior stucco replacement in 1994.

A series of 311 calls in recent years primarily relate to exterior issues such as tree maintenance, parking enforcement, and street repairs. The building's maintenance history also includes routine inspections revealing various compliance issues, though many were resolved promptly. While some recent renovation work has been completed properly, the outstanding soft-story retrofit compliance issue remains the most significant concern regarding building safety and code adherence.