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2020 Franklin St

Pacific Heights, SF 94109 0599011A 13 units · 3 fl · 1923

This building has more problems than most buildings in this neighborhood. A handful of unresolved issues. Worth a careful walk-through and pointed questions.

NOVs (7y) vs. neighborhood
Compared to a typical building in Pacific Heights
Above average
avg 1.4
19
FewerMore

This building has 19 novs (7y), above the Pacific Heights average of 1.4.

Rent & eviction protection

Is 2020 Franklin St rent-controlled?

San Francisco's Rent Ordinance caps rent increases and provides eviction protection for most residential units built before 1979 with 2+ units. Here's how this building scores.

Built before 1979
Built 1923
2 or more units
13 units
Property type
Multi-Family Residential
Zoning
RM3
Likely rent-controlled. Building age and unit count suggest this property falls under San Francisco's Rent Ordinance.

Based on SF Assessor records. Not legal advice — confirm with the SF Rent Board.

Building characteristics
Units13
Floors3
Year built1923
Total area7,338 sq ft
Property typeMulti-Family Residential
Tax statusNone
Blocklot0599011A
Ownership

Registered owner per SF Assessor-Recorder (secured roll).

Owner name
Chan Pauline & David,Truste
Mailing address
Chan 1985 Trust 272 Shearwater Isle Foster City CA 94404
Last sale
032796

Landlord portfolio

Other SF properties this owner holds, with risk grades for each.

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Augrented Insights
Initial analysis

The 13-unit, three-story multi-family residential building at 2020 Franklin Street in Pacific Heights, owned by Chan Pauline & David,truste, has been undergoing significant safety system upgrades in recent years. Most notably, a fire alarm system upgrade was issued in February 2024 at a cost of $23,286 to meet current fire marshal codes, including the installation of modern panels, devices, horns in units, and a wireless radio communicator. The building has a documented history of fire safety improvements, including multiple fire alarm-related complaints that have been corrected, and a series of violations in 2002 related to fire sprinkler requirements and fire escape maintenance that were abated by October 2002. Routine safety inspections have been carried out, with records showing attention to fire safety systems in both 2016 and 2022.

The building's maintenance history includes re-roofing work completed in 2016 (cost: $11,000) and street space/sidewalk repairs in 2004. While the building has experienced various fire department calls since 2016, including false alarms, steam activation, and one contained cooking fire, none involved civilian injuries. Recent 311 calls from 2022-2024 primarily relate to parking enforcement issues and street cleaning matters, with multiple reports of driveway blocking requiring police response. The property has also been the subject of several tenant buyout cases at a neighboring address (2040 Franklin Street) in 2018, with buyout amounts ranging from $19,250 to $50,000 for various tenants.

AI-generated · may contain errors · check the source data tables below

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Risk rating

How 2020 Franklin St's risk score is calculated

We trained a model on 7 years of SF DBI inspection data — notice of violation filings, complaint history, and owner track records. It estimates the probability that DBI inspectors will issue a Notice of Violation at this address in the next 12 months. Lower % = safer.

What the score means for you

Grade A–B — Low risk

DBI rarely finds violations here. Strong maintenance history and a clean complaint record.

Grade C — Moderate risk

Some past violations or complaints on record. Worth asking the landlord about any open issues before signing.

Grade D–F — High risk

Elevated violation and complaint history. DBI has found issues here before and is statistically likely to again.

Neighborhood percentile
20th percentile

Out of 963 buildings in this neighborhood, 770 are predicted to be safer.

RiskiestSafest
Predicted 12-month outcome
43%
No DBI
violation
57%
DBI violation
likely
Model explanation

What's driving this score

The three data points that most influenced this building's risk rating — ranked by the weight the model placed on each one.

Number of units

The number of units affects how the model reads complaint and violation totals — more units means more potential sources.

Building size

Total floor area — a proxy for building scale and the number of systems (plumbing, electrical, HVAC) that can fail.

Neighborhood (ZIP code)

The ZIP code captures local housing market and enforcement patterns that affect all buildings in the area.

12-Month severity forecast
No violation 25.5%
Moderate concern 29.7%
Severe concern 44.8%
Estimated probability of receiving a DBI Notice of Violation in the next 12 months at each severity level. Model: full_hgb_balanced.
Apartment reviews

2020 Franklin St apartment reviews

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The story over time

2020 Franklin St event timeline

Violations, complaints, fire incidents, permits, and buyouts — most recent records in order.

2026
Electrical Permit May 07
Online electrical permit: 120 of buildings of 7-12 dwelling units. replacement of the fire alarm system and installation of low frequency horns in the units. installation of a wireless radio communicator..
Complete
Electrical PermitFeb 04
Witness test fee for: e202601218393 app# 202402055241

See all 13 events

Full history back to 2022 — violations, complaints, permits, buyouts, and fire incidents.

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Every record we have

Full data for 2020 Franklin St apartments

13 SF public datasets for this parcel — permits, violations, complaints, fire records, 311 calls, planning records, and buyouts.

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Cancel anytime · Data sourced from SF Open Data, DBI, SFFD, SF Rent Board & Planning

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