20 Franklin St
This building has far more open problems than almost any other in the neighborhood. Renters here report frequent, slow-to-fix problems. Get repair promises in writing and check the unit before signing.
This building has 47 novs (7y), above the Van Ness/ Civic Center average of 6.7.
Is 20 Franklin St rent-controlled?
San Francisco's Rent Ordinance caps rent increases and provides eviction protection for most residential units built before 1979 with 2+ units. Here's how this building scores.
Based on SF Assessor records. Not legal advice — confirm with the SF Rent Board.
| Units | 72 |
|---|---|
| Floors | 6 |
| Year built | 1917 |
| Total area | 61,553 sq ft |
| Property type | Multi-Family Residential |
| Tax status | Welfare |
| Blocklot | 0836010 |
Registered owner per SF Assessor-Recorder (secured roll).
Landlord portfolio
Other SF properties this owner holds, with risk grades for each.
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All street addresses sharing this blocklot that are covered by this report.
20 Franklin Street is a 72-unit, 6-story multi-family residential building constructed in 1917, currently owned by Mercy Housing California XV. The property has experienced significant maintenance and safety issues in recent years, with the most pressing concerns being a recurring heating system failure between 2023-2024, which reportedly required residents to use space heaters, and a series of water-related problems including plumbing failures in 2023-2024. Recent complaints as of November 2024 indicate multiple maintenance issues including broken doors, plumbing problems, electrical outages, elevator malfunctions, and ceiling damage from leaks. The building's safety systems have also been a concern, with multiple fire code violations reported between 2023-2025 related to alarm systems, sprinkler systems, and blocked exits. A notable recent incident occurred in July 2024 when a car crashed into the building, though repairs were completed by October 2024.
AI-generated · may contain errors · check the source data tables below
How 20 Franklin St's risk score is calculated
We trained a model on 7 years of SF DBI inspection data — notice of violation filings, complaint history, and owner track records. It estimates the probability that DBI inspectors will issue a Notice of Violation at this address in the next 12 months. Lower % = safer.
What the score means for you
Grade A–B — Low risk
DBI rarely finds violations here. Strong maintenance history and a clean complaint record.
Grade C — Moderate risk
Some past violations or complaints on record. Worth asking the landlord about any open issues before signing.
Grade D–F — High risk
Elevated violation and complaint history. DBI has found issues here before and is statistically likely to again.
Out of 85 buildings in this neighborhood, 85 are predicted to be safer.
violation
likely
What's driving this score
The three data points that most influenced this building's risk rating — ranked by the weight the model placed on each one.
20 Franklin St apartment reviews
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20 Franklin St event timeline
Violations, complaints, fire incidents, permits, and buyouts — most recent records in order.
See all 25 events
Full history back to 2023 — violations, complaints, permits, buyouts, and fire incidents.
Unlock complete timelineFull data for 20 Franklin St apartments
13 SF public datasets for this parcel — permits, violations, complaints, fire records, 311 calls, planning records, and buyouts.
What this is
Permits issued by the SF Department of Building Inspection for new construction, alterations, and repairs. Includes estimated cost and current permit status.
| Permit # | Description | Cost | Filed | Status |
|---|---|---|---|---|
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What this is
Plumbing permit applications filed with the SF Department of Building Inspection. Covers plumbing installation, repair, and replacement work.
| Permit # | Description | Filed | Status |
|---|---|---|---|
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What this is
Electrical permit applications filed with the SF Department of Building Inspection. Covers electrical wiring, panel upgrades, and related work.
| Permit # | Description | Filed | Status |
|---|---|---|---|
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What this is
Notices of Violation issued by the SF Department of Building Inspection for code violations. Unresolved notices can escalate to legal action.
| Date Filed | Complaint # | Description | Item | Category | Status |
|---|---|---|---|---|---|
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What this is
Complaints filed with the SF Department of Building Inspection about code violations. Tracks the complaint lifecycle from filing through abatement or referral.
| Complaint # | Date Filed | Date Abated | Division | Status | Description |
|---|---|---|---|---|---|
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What this is
Planning Department project entitlements — discretionary review, conditional use, variances, and environmental review for this parcel.
| Address | Opened | Closed | Status | Description | Applicant |
|---|---|---|---|---|---|
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What this is
Planning Department administrative and compliance records that are not full project entitlements — pre-application meetings, code violations, and referrals.
| Address | Opened | Closed | Status | Description | Applicant |
|---|---|---|---|---|---|
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What this is
SFFD fire incidents geo-joined to this parcel. Covers structure fires, alarms, and emergency responses with injury and fatality counts.
| Date | Situation | Civilian Injuries | Civilian Fatalities |
|---|---|---|---|
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What this is
Fire code violations issued by the SFFD. Tracks corrective actions required and resolution status for fire safety code enforcement.
| Violation Date | Description | Corrective Action | Status | Close Date |
|---|---|---|---|---|
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What this is
Fire code complaints received by the SF Fire Department geo-joined to this parcel. Includes complaint type, disposition, and outcome.
| Received | Description | Disposition Date | Disposition |
|---|---|---|---|
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What this is
SF 311 service requests geo-joined to this parcel. Includes maintenance complaints, street/sidewalk issues, and quality-of-life requests.
| Opened | Type | Agency | Category | Details | Status |
|---|---|---|---|---|---|
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What this is
Buildings subject to SF's mandatory soft-story seismic retrofit program. Unreinforced multi-story wood-frame buildings must meet compliance tiers.
| Tier | Status |
|---|---|
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What this is
Tenant buyout (Ellis Act pre-cursor) agreements recorded with the SF Rent Board. Tracks amounts paid to tenants to vacate rent-controlled units.
| Disclosure Date | Buyout Date | Amount | Tenants |
|---|---|---|---|
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