809-811 Ashbury St, San Francisco, CA 94117

The 5-unit, 3-story multi-family residential building at 809-811 Ashbury Street, owned by the John W Zito Living Trust, has undergone significant modifications and experienced various maintenance issues in recent years. Originally built in 1906, the building has been actively undergoing renovations since at least 2017, when permits were obtained to add an accessory dwelling unit (ADU) at ground level, replacing existing storage space. This work progressed through multiple stages and completed with associated fire safety upgrades, including a new fire sprinkler system and fire alarm system replacement in early 2023. The building has also undergone a mandatory soft-story retrofit, which was completed successfully.

Recent tenant complaints from late 2024 have highlighted multiple concerning issues, including water intrusion, electrical problems, heating system failures, and maintenance concerns in Units 3 and 5, as well as problems in common areas. In December 2024, units reported leaking ceilings, electrical inoperability, and various safety concerns including obstructed exits and improperly maintained common areas. These followed earlier complaints in 2023 regarding electrical hazards and water leaks. The building's infrastructure work has included plumbing system upgrades, a new 400-amp service installation in October 2023, and various permit renewals for incomplete or expired work. Multiple building violations and complaints from 2023 remain active, involving window repairs, lighting issues, and egress obstruction concerns.

Historically, the building had a fire-related violation in 2000 regarding combustible storage, which was abated within months. The property has also generated several 311 calls in recent years, primarily related to waste management and construction activities. Recent tenant complaints and ongoing building violations warrant attention, though many earlier construction-related issues appear to have been resolved through proper permitting and completion of required work. The building's recent complaints suggest persistent maintenance challenges despite significant investment in infrastructure improvements. The property successfully completed its soft-story retrofit requirements, indicating compliance with seismic safety standards.