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372 West Portal Ave

West Portal, SF 94127 2483011 12 units · 3 fl · 1927

This building has far more open problems than almost any other in the neighborhood. Renters here report frequent, slow-to-fix problems. Get repair promises in writing and check the unit before signing.

NOVs (7y) vs. neighborhood
Compared to a typical building in West Portal
At or below average
avg 2.0
1
FewerMore

This building has 1 novs (7y), at or below the West Portal average of 2.0.

Rent & eviction protection

Is 372 West Portal Ave rent-controlled?

San Francisco's Rent Ordinance caps rent increases and provides eviction protection for most residential units built before 1979 with 2+ units. Here's how this building scores.

Built before 1979
Built 1927
2 or more units
12 units
Property type
Multi-Family Residential
Zoning
WPORTL
Likely rent-controlled. Building age and unit count suggest this property falls under San Francisco's Rent Ordinance.

Based on SF Assessor records. Not legal advice — confirm with the SF Rent Board.

Building characteristics
Units12
Floors3
Year built1927
Total area10,670 sq ft
Property typeMulti-Family Residential
Tax statusNone
Blocklot2483011
Ownership

Registered owner per SF Assessor-Recorder (secured roll).

Owner name
Basuino Joeph E & Ann M Tru
Mailing address
Jo Ann Kelly 5410 Via Carancho San Diego CA 92111
Last sale
101494

Landlord portfolio

Other SF properties this owner holds, with risk grades for each.

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Augrented Insights
Initial analysis

The 12-unit, 3-story apartment building at 372 West Portal Ave, constructed in 1927 and owned by Joseph E. and Ann M. Tru Basuino, has undergone several significant maintenance and safety improvements over the past decade. Most notably, the building completed its mandatory soft-story retrofit in 2017 at a cost of $120,000, demonstrating compliance with seismic safety requirements. Between 2016-2017, the property addressed multiple safety concerns including repairs to fire escape ladders, stairway repairs, and various violations regarding fire safety equipment such as extinguishers and alarms. The building's fire safety systems have required regular attention, with multiple fire alarm and extinguisher inspections showing "Condition Corrected" status, and several false alarms recorded between 2016-2023.

Recent maintenance activities include awning replacements in 2018-2019, window updates in 2008, and plumbing improvements. The property has experienced some recurring plumbing issues, with complaints about wastewater backups occurring in both 2016 and most recently in December 2024, when there was a sewage backup from a side vent. Other recent maintenance matters include several 311 calls regarding various building upkeep issues, such as graffiti removal, tree maintenance, and garbage disposal concerns, showing the building requires ongoing attention to exterior maintenance. The building's history includes several fire safety violations from 2001 that were resolved, and while most current systems appear to be maintained, the frequency of fire system-related incidents suggests ongoing monitoring of building systems is necessary.

AI-generated · may contain errors · check the source data tables below

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Risk rating

How 372 West Portal Ave's risk score is calculated

We trained a model on 7 years of SF DBI inspection data — notice of violation filings, complaint history, and owner track records. It estimates the probability that DBI inspectors will issue a Notice of Violation at this address in the next 12 months. Lower % = safer.

What the score means for you

Grade A–B — Low risk

DBI rarely finds violations here. Strong maintenance history and a clean complaint record.

Grade C — Moderate risk

Some past violations or complaints on record. Worth asking the landlord about any open issues before signing.

Grade D–F — High risk

Elevated violation and complaint history. DBI has found issues here before and is statistically likely to again.

Neighborhood percentile
4th percentile

Out of 24 buildings in this neighborhood, 23 are predicted to be safer.

RiskiestSafest
Predicted 12-month outcome
18%
No DBI
violation
82%
DBI violation
likely
Model explanation

What's driving this score

The three data points that most influenced this building's risk rating — ranked by the weight the model placed on each one.

Number of units

The number of units affects how the model reads complaint and violation totals — more units means more potential sources.

Building size

Total floor area — a proxy for building scale and the number of systems (plumbing, electrical, HVAC) that can fail.

Neighborhood location

Precise location is a proxy for neighborhood-level risk — some SF blocks have systematically higher DBI activity.

12-Month severity forecast
No violation 7.2%
Moderate concern 43.7%
Severe concern 49.1%
Estimated probability of receiving a DBI Notice of Violation in the next 12 months at each severity level. Model: full_hgb_balanced.
Apartment reviews

372 West Portal Ave apartment reviews

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The story over time

372 West Portal Ave event timeline

Violations, complaints, fire incidents, permits, and buyouts — most recent records in order.

2026
Fire Complaint Apr 16
Sprinkler/Standpipe Systems
No Merit
Fire ComplaintApr 16
Alarm Systems

See all 13 events

Full history back to 2021 — violations, complaints, permits, buyouts, and fire incidents.

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Every record we have

Full data for 372 West Portal Ave apartments

13 SF public datasets for this parcel — permits, violations, complaints, fire records, 311 calls, planning records, and buyouts.

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Cancel anytime · Data sourced from SF Open Data, DBI, SFFD, SF Rent Board & Planning

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