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Building and Landlord Data Analysis Report

3500 Market St, San Francisco, CA 94114

11
Complaints
0
Fire Incidents
105
311 Calls
3
Permits

Risk Assessment

4
High Risk

This building is in the riskiest 10% of buildings in Presidio Heights with significant maintenance issues.

Our AI predicts there is a 4% chance of no major maintenance issues.
Augrented Insights Report

The 17-unit, 3-story apartment building at 3500 Market Street, built in 1961 and currently owned by Maureen Wong Chen Survivors, has undergone significant recent improvements, particularly in fire safety systems. In 2023-2024, major fire alarm system upgrades were implemented, including the installation of horn strobes and low-frequency sounders to meet current safety standards, with the most recent modification being issued in October 2024.

The building completed its mandatory soft-story retrofit in 2019, achieving compliance with seismic safety requirements. Recent tenant complaints have raised concerns about maintenance issues, including plumbing problems (notably a clogged kitchen sink in 2024), insufficient heating, and various interior maintenance needs.

The building has experienced recurring fire safety-related issues, with multiple violations and complaints regarding alarm systems and fire extinguishers recorded between 2018 and 2024, though most recent violations appear to be promptly addressed or corrected. Historical improvements to individual units have included kitchen and bathroom remodels in apartments 203 and 204 (2022), and the building has maintained its basic systems through various repairs and upgrades, including roof maintenance (2023) and compliance with inspection requirements. The property has a history of addressing violations in a timely manner, with most issues being resolved within weeks or months of being reported, though some recent building violations related to interior surfaces and fire safety requirements remain active as of October 2023.

Last updated: January 17, 2025
This report is created with AI and based on the most recent 10 data items in each category. Full reports with 50+ data points are available to subscribers.

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Building Overview

Renter Risk Rating

This building is in the safest 10% of buildings in Twin Peaks.

Building Characteristics

Total units 17
Year built 1961
Total area 15348 sq ft
Floors 3
Tax Abatements None
Building Class A15 - Apartment 15 Units or more
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Key Building Statistics

11
Building Complaints
Number of complaints filed with the Department of Building Inspection in the last 7 years.
20
Code Violations
Building code violations issued by DBI in the last 7 years.
0
Fire Incidents
Total number of fire incidents reported at this building.
1
DBI Director Hearings
Number of Director's Hearings held by DBI in the last 7 years.
105
311 Calls
Number of 311 calls for this building.
0
Fire Injuries
Number of fire injuries reported by SFFD.
3
Building Permits
Number of building permits issued by DBI.

Map and Aerial View of 3500 Market St

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Reviews of 3500 Market St

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3500 Market St Landlord Information

Ownership Data

Ownership data from the Secured Roll (property tax) provided by the SF Assessor-Recorder.

NameAddress
Maureen Wong Chen SurvivorsMid-block Property Mgmt 100 Green St San Francisco CA 94111

Landlord Portfolio

We cross-reference landlords' property tax registrations to find the other buildings they own or manage.

AddressUnitsCode ViolationsRisk Rating
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Landlord Court Records

From CA Court Service & DocketAlarm. Note: name matching only, verify parties are actually the owners by reviewing the case files!

Date FiledCase TitleCourtLink
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3500 Market St Rent Control Status

Year Built
Built before 1979
Units
More than 1 unit
Rent Board Registration
Not applicable
Additional Info
N/A
Year BuiltUnitsRent Board RegistrationAdditional Info
Before 1979 >1 unit N/A N/A

Full Building Data for 3500 Market St

311 Housing Complaints

The table below shows the 311 housing complaints received regarding the conditions at 3500 Market St, as well as requests for service nearby.

OpenedCategoryResponsible AgencyRequest TypeRequest DetailsStatus
2025-07-25 19:54:20+00:00 Sidewalk and Curb PW - Street Use and MappingotherNone Closed
2025-07-25 06:19:22+00:00 Street Defect PW - Street Use and MappingotherNone Closed
2025-07-23 10:16:26+00:00 Street Defect PW - Street Use and Mappingconstruction_plate_shiftedNone Closed
2025-07-14 11:39:09+00:00 Residential Building DPH Environmental Healthinfestation_rodent_insectNone Closed
2025-07-14 11:36:41+00:00 Residential Building DBI - Housing Inspectiondoors_windows_broken_defectiveNone Closed
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DBI Complaints

Complaints received by the Department of Building Inspection.

Date FiledDate AbatedAssigned DivisionComplaint DescriptionStatusLink
2025-07-15 00:00:00+00:00NoneHousing Inspection ServicesCustomer also does not a have a key to apartment dead bolt. window coverings need to be replaced. ceiling and walls are discolored due to soot coming out of vents and need repainting. repair, replace damaged, stretched out floor coverings throughout the apartment. repair source of water damage in kitchen sink. door bell does not work. bathroom towel racks are coming off. these issues have been outstanding since 2013 Active View on DBI
2025-02-03 00:00:00+00:00NoneHousing Inspection ServicesCaller made report, 101001364443, and has not heard back from anyone. the following was reported previously:the caller has the following issues that have not been addressed. also, the caller does not have valid contact information for the property manager (rent is mailed in). she receives email from the property manager, but they are not the type that you can reply to. the oven is not working the cover of the ceiling fire alarm was removed and wires are hanging loose the carpet is uncomfortable and not odor-free the blinds are coming apart the heat ducts are full of dust. the kitchen sink is unclean and is leaking rust from the faucet.the oven and stove are not working. the cover of the ceiling fire alarm was removed and wires are hanging loose. the carpet is uncomfortable, not odor-free, and mildewed. the blinds are coming apart. the heat ducts are full of dust. the kitchen sink is unclean/mildewed and is le Not Active View on DBI
2025-01-27 00:00:00+00:00NoneHousing Inspection ServicesInoperable smoke alarms and leaking kitchen faucet. Active View on DBI
2024-07-23 00:00:00+00:002024-10-29 00:00:00+00:00Housing Inspection ServicesKitchen sink is clogged and top counter tiles are loose. Not Active View on DBI
2022-11-30 00:00:00+00:002023-02-13 00:00:00+00:00Housing Inspection ServicesInsufficient heat and wall tiles are loose. Not Active View on DBI
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DBI Violations

Building code violations records.

Date FiledDate AbatedItemViolation DescriptionStatus
2025-01-27T00:00:00.000Z repair faucet (1001(f) hc) kitchen faucet observed 'sputtering' when valve opened. repair or replace faucet to restore normal function and operation. plumbing and electrical sectionactive
2025-01-27T00:00:00.000Z inspector comments contact inspector mar via email at wai.mar@sfgov.org it is the property owner's responsibility to be present or direct his/her representative to attend, the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice), it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection. other sectionactive
2025-01-27T00:00:00.000Z repair water leak (1001(f) hc) evidence of water leak observed under kitchen sink. inspect and locate water leak from sink, counter, and/or faucet and repair to mitigate further water leakage and damage. plumbing and electrical sectionactive
2025-01-27T00:00:00.000Z make necessary repairs to electric stove (1001(b)(13) hc) electric stove's baking and broiling functions are intermittent. inspect and test oven heating and repair as needed to maintain or restore normal operation. plumbing and electrical sectionactive
2025-01-27T00:00:00.000Z maintain heating system (701(a)(4) hc) replace gas furnace filter annually. sanitation sectionactive
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Fire Violations

Fire code violations recorded by the San Francisco Fire Department.

Violation DateDisposition DateAddressViolation DescriptionStatus
2025-05-01T00:00:00.000Z3500 Market Stalarm system maintained rescinded
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Fire Incidents

Historical fire incident records for the property.

Incident DatePrimary SituationIgnition CauseCivilian Injuries
2025-06-18 00:00:00+00:00733 Smoke detector activation due to malfunctionNone0
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Building Permits

Permit records for 3500 Market St.

Permit Creation DateEstimated CostDescriptionStatusPermit Number
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Electrical Permits

Electrical system permits for the building.

Application DateDescriptionStatusPermit Number
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Plumbing Permits

Plumbing system permits for the building.

Application DateDescriptionStatusPermit Number
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Planning Records

Planning records for the property.

DateProject AddressDescriptionApplicant
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Tenant Buyouts

Tenant buyout records for the property.

BlocklotAddressAgreement DateAmountTenants
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How 3500 Market St Compares

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