286-298 Valencia St, San Francisco, CA 94103

The four-story, 36-unit senior housing complex at 286-298 Valencia Street, built in 2000, has experienced ongoing maintenance challenges that directly impact resident quality of life. Most recently, there is an active complaint filed in October 2024 regarding elevator service repairs that particularly affects elderly tenants relying on the elevator for mobility.

This follows a series of concerning events related to life safety systems, including fire alarm and sprinkler system violations in late 2023 and 2018, as well as a carbon monoxide alarm incident in August 2024. The building has a documented history of elevator issues, with multiple tenant complaints about the malfunctioning elevator and door problems, though some religiously scheduled maintenance work has been performed. The property has undergone several significant improvements and modifications over the years, including the installation of a commercial laundry facility and coffee shop in 2008, and various building systems upgrades such as a backflow preventer replacement in 2021 and a split system replacement in 2018.

The building experienced multiple code violations in October 2016 related to fire safety equipment and structural maintenance, though these were abated by November 2016. Recent fire safety violations in late 2023 regarding sleeping area requirements suggest ongoing compliance challenges with safety regulations. The complex also generated multiple 311 calls in early 2025, primarily related to exterior maintenance issues such as graffiti and pavement defects, indicating some ongoing maintenance attention required for the building's surroundings.