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390 Vienna St

Excelsior, SF 94112 6020039 2 units · 2 fl · 1906

This building has a higher-than-average number of open problems nearby. Few open issues; problems get fixed quickly. A reasonable bet for a smooth tenancy.

NOVs (7y) vs. neighborhood
Compared to a typical building in Excelsior
At or below average
avg 1.4
0
FewerMore

This building has 0 novs (7y), at or below the Excelsior average of 1.4.

Rent & eviction protection

Is 390 Vienna St rent-controlled?

San Francisco's Rent Ordinance caps rent increases and provides eviction protection for most residential units built before 1979 with 2+ units. Here's how this building scores.

Built before 1979
Built 1906
2 or more units
2 units
Property type
Multi-Family Residential
Zoning
RH2
Likely rent-controlled. Building age and unit count suggest this property falls under San Francisco's Rent Ordinance.

Based on SF Assessor records. Not legal advice — confirm with the SF Rent Board.

Building characteristics
Units2
Floors2
Year built1906
Total area1,400 sq ft
Property typeMulti-Family Residential
Tax statusNone
Blocklot6020039
Ownership

Registered owner per SF Assessor-Recorder (secured roll).

Owner name
Santacruz Victor & Gloria T
Mailing address
Santa Cruz Victor M & Glori 274 London St San Francisco CA 94112
Last sale
000000

Landlord portfolio

Other SF properties this owner holds, with risk grades for each.

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Augrented Insights
Initial analysis

This 2-unit, 2-story multi-family residential building located at 390 Vienna St in San Francisco's Excelsior neighborhood was constructed in 1906 and is currently owned by Victor & Gloria T Santacruz. The property has undergone several significant modifications, including a gas houseline extension completed in 2010 and a bedroom addition that received both CEQA clearance and variance approval, though the developer remains listed as "None." The building has experienced multiple safety and compliance issues over the years, most notably in June 2007 when a fire safety violation was recorded for an egress obstruction, though this was resolved within a month. Two fire-related complaints have also been filed, one in 2005 regarding blocked exits (found to have no merit) and another in 2016 concerning electrical systems, which was referred to the Department of Building Inspection.

More recently, the property has been the subject of numerous maintenance and cleanliness concerns, particularly throughout late 2024 and into early 2025, with multiple reports of garbage and debris accumulation, including several incidents involving mattresses and other loose items requiring city cleanup services. Two parking violations were recorded in August 2024 related to sidewalk obstruction, both resulting in citations. While these recent issues primarily relate to exterior maintenance rather than structural or safety concerns, they represent a pattern of ongoing challenges with property upkeep. The building's documented history shows a mix of permitted improvements and code compliance issues, with the most recent building modifications suggesting active property management and improvements to the living space.

AI-generated · may contain errors · check the source data tables below

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Risk rating

How 390 Vienna St's risk score is calculated

We trained a model on 7 years of SF DBI inspection data — notice of violation filings, complaint history, and owner track records. It estimates the probability that DBI inspectors will issue a Notice of Violation at this address in the next 12 months. Lower % = safer.

What the score means for you

Grade A–B — Low risk

DBI rarely finds violations here. Strong maintenance history and a clean complaint record.

Grade C — Moderate risk

Some past violations or complaints on record. Worth asking the landlord about any open issues before signing.

Grade D–F — High risk

Elevated violation and complaint history. DBI has found issues here before and is statistically likely to again.

Neighborhood percentile
76th percentile

Out of 337 buildings in this neighborhood, 81 are predicted to be safer.

RiskiestSafest
Predicted 12-month outcome
77%
No DBI
violation
23%
DBI violation
likely
Model explanation

What's driving this score

The three data points that most influenced this building's risk rating — ranked by the weight the model placed on each one.

Neighborhood location

Precise location is a proxy for neighborhood-level risk — some SF blocks have systematically higher DBI activity.

Neighborhood (ZIP code)

The ZIP code captures local housing market and enforcement patterns that affect all buildings in the area.

Building permits, owner's portfolio

Permits pulled across all of this owner's buildings over 7 years.

12-Month severity forecast
No violation 74.8%
Moderate concern 15.0%
Severe concern 10.2%
Estimated probability of receiving a DBI Notice of Violation in the next 12 months at each severity level. Model: full_hgb_balanced.
Apartment reviews

390 Vienna St apartment reviews

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The story over time

390 Vienna St event timeline

Violations, complaints, fire incidents, permits, and buyouts — most recent records in order.

2026
311 Request Feb 11
Other illegal parking
Parking Enforcement

See all 5 events

Full history back to 2025 — violations, complaints, permits, buyouts, and fire incidents.

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Every record we have

Full data for 390 Vienna St apartments

13 SF public datasets for this parcel — permits, violations, complaints, fire records, 311 calls, planning records, and buyouts.

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Cancel anytime · Data sourced from SF Open Data, DBI, SFFD, SF Rent Board & Planning

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