172 Portola Dr, San Francisco, CA 94131

The three-story, four-unit multi-family residential building at 172 Portola Drive in Twin Peaks, owned by the Paul Downey Revocable Trust, was constructed in 1966 and has undergone several significant renovations and maintenance work over the past decades. Recent improvements include the replacement of two street-facing doors in 2022 ($10,200) and a backflow device replacement in 2020.

The building has seen substantial interior upgrades, including a 2014 bathroom remodel (with electrical work), a 2010 window-to-door conversion and deck addition project, and a major top unit interior remodel in 2007 that added a bathroom and relocated the kitchen. While most recent work appears compliant, there is currently an active complaint from October 2022 regarding alleged unauthorized window replacement facing the street. The property has a history of maintenance and safety compliance issues, particularly in 2003-2004 and 2007, when multiple fire safety violations were recorded, including problems with combustible storage, fire escape maintenance, and ceiling damage.

The building experienced significant tenant complaints in 1999 regarding elevator issues, and in 2008 regarding unpermitted laundry room modifications with associated safety concerns, though these issues were subsequently addressed. More recent 311 calls from 2021-2024 have primarily concerned exterior maintenance issues like garbage collection and street lighting, as well as some logistical matters regarding waste receptacles. The building's maintenance history shows a pattern of regular upgrading and repairs, though prospective tenants should note the age of the building and its systems, and the historical pattern of occasional maintenance-related tenant complaints.