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Building and Landlord Data Analysis Report

399 Fremont St, San Francisco, CA 94105

22
Complaints
0
Fire Incidents
81
311 Calls
5
Permits

Risk Assessment

3
High Risk

This building is in the riskiest 10% of buildings in Presidio Heights with significant maintenance issues.

Our AI predicts there is a 3% chance of no major maintenance issues.
Augrented Insights Report

The 399 Fremont Street residential tower, owned by Om/udr Sf Llc, is a 42-story, 448-unit high-rise built in 2016 in the Financial District South neighborhood. Recent significant issues include ongoing elevator problems, with multiple complaints in late 2023 and 2024 reporting extended outages, including all elevators being out of service for hours on August 13, 2024 (with one recent complaint mentioning possible expired permit posting in an elevator). Water intrusion has been a major concern, particularly with two floods affecting unit 3907 in June and July 2024, resulting in subsequent demolition work and tenant complaints about habitability.

The building has experienced multiple fire code violations throughout 2023-2024, including issues with extinguishers, sprinkler systems, and general fire safety compliance. Elevator service has been a persistent problem, with complaints in December 2023 noting multiple breakdowns and residents being trapped inside elevators. The building's maintenance record shows various repair and improvement work being performed, including recent boiler installations in January 2025, drywall repairs, and compliance work in 2024.

Historical records indicate the building underwent significant fire safety system installations in 2018, including new fire alarm devices and sprinkler systems. The property has made efforts to comply with regulations, such as the recent permit filed in July 2024 to memorialize non-accessory parking designation. However, the pattern of recent complaints suggests ongoing challenges with building systems and maintenance, particularly regarding elevator reliability and fire safety compliance. The property is also in the process of transitioning some parking spaces from residential to public use, as evidenced by recent permits and planning documents.

Last updated: January 17, 2025
This report is created with AI and based on the most recent 10 data items in each category. Full reports with 50+ data points are available to subscribers.

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Building Overview

Renter Risk Rating

This building is in the safest 30% of buildings in Financial District South.

Building Characteristics

Total units 448
Year built 2016
Total area 370694 sq ft
Floors 42
Tax Abatements None
Building Class A15 - Apartment 15 Units or more
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Key Building Statistics

22
Building Complaints
Number of complaints filed with the Department of Building Inspection in the last 7 years.
15
Code Violations
Building code violations issued by DBI in the last 7 years.
0
Fire Incidents
Total number of fire incidents reported at this building.
0
DBI Director Hearings
Number of Director's Hearings held by DBI in the last 7 years.
81
311 Calls
Number of 311 calls for this building.
0
Fire Injuries
Number of fire injuries reported by SFFD.
5
Building Permits
Number of building permits issued by DBI.

Included Addresses

  • 399 Fremont St, San Francisco CA 94105
  • 396 Harrison St, San Francisco CA 94105

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399 Fremont St Landlord Information

Ownership Data

Ownership data from the Secured Roll (property tax) provided by the SF Assessor-Recorder.

NameAddress
Om/udr Sf LlcProperty Tax Dept 1745 Shea Center Dr #200 Highlands Ranch CO 80129

Landlord Portfolio

We cross-reference landlords' property tax registrations to find the other buildings they own or manage.

AddressUnitsCode ViolationsRisk Rating
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Landlord Court Records

From CA Court Service & DocketAlarm. Note: name matching only, verify parties are actually the owners by reviewing the case files!

Date FiledCase TitleCourtLink
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399 Fremont St Rent Control Status

Year Built
Built after 1979
Units
More than 1 unit
Rent Board Registration
Not applicable
Additional Info
N/A
Year BuiltUnitsRent Board RegistrationAdditional Info
After 1979 >1 unit N/A N/A

Full Building Data for 399 Fremont St

311 Housing Complaints

The table below shows the 311 housing complaints received regarding the conditions at 399 Fremont St, as well as requests for service nearby.

OpenedCategoryResponsible AgencyRequest TypeRequest DetailsStatus
2025-07-24 05:09:22+00:00 Street and Sidewalk Cleaning Recology - Abandonedgarbage_and_debrisfurniture Closed
2025-07-21 08:55:07+00:00 Parking Enforcement MTA - Abandoned Vehicles Workabandoned_vehicleNone Closed
2025-07-09 05:14:00+00:00 Street and Sidewalk Cleaning Recology - Abandonedgarbage_and_debrisfurniture Closed
2025-06-29 13:39:23+00:00 Parking Enforcement MTA - Parking Enforcement Dispatchblocking_driveway_cite_towNone Closed
2025-05-02 16:06:03+00:00 Street and Sidewalk Cleaning Recology - Abandonedgarbage_and_debrisother_bagged_boxed_contained_garbage Closed
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DBI Complaints

Complaints received by the Department of Building Inspection.

Date FiledDate AbatedAssigned DivisionComplaint DescriptionStatusLink
2025-06-25 00:00:00+00:00NoneCode Enforcement SectionVacant commercial storefront 2025 registration due 05/24/2025. Active View on DBI
2024-08-16 00:00:00+00:00NoneHousing Inspection ServicesDate last observed: 15-aug-24; time last observed: 5:00pm; exact location: main bldg; building type: residence/dwelling expired permits; disabled acc: elevator/lift; ; additional information: please keep this complaint anonymous. there have been repeated elevator issues lasting months. an elevator will often go out of service for days, be fixed, and then break down again a few weeks later. on the night of 8/13 all elevators serving residential floors were out of service for multiple hours. i have observed an expired permit posted in at least one elevator.; Not Active View on DBI
2024-08-14 00:00:00+00:00NoneHousing Inspection ServicesNo elevator service Not Active View on DBI
2024-07-19 00:00:00+00:002025-01-06 00:00:00+00:00Housing Inspection ServicesDate last observed: 18-jul-24; time last observed: 11:30 am; identity of person performing the work: advanced restoration is the bu; floor: 36; unit: 3607; exact location: none of the above; building type: residence/dwelling water intrusion; structural problems; ; additional information: my unit has been rendered uninhabitable by flood damage. two floods occurred in unit 3907 on 6/23 and 7/13 which leaked gallons of water into my unit, and there have been 3 emergency water shutoffs since the first flood. my building gave me no notice that they were doing to partially demolish the unit in an attempt to repair the damage. the landlord has refused to provide alternative accommodations and i would like to have dbi intervene and provide a finding on the habitability.; Not Active View on DBI
2023-12-21 00:00:00+00:00NoneHousing Inspection ServicesDate last observed: 20-dec-23; time last observed: 6:00 pm ; identity of person performing the work: udr ; floor: all of the; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: our elevators have broken down several times, dozens of residents have been stuck inside for hours. firefighters have had to come do an emergency escape from them. we are down to one elevator left, and i just witness the doors malfunctioning. ; Not Active View on DBI
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DBI Violations

Building code violations records.

Date FiledDate AbatedItemViolation DescriptionStatus
2024-07-19T00:00:00.000Z repair floor covering (1001b,j,o hc) repair/replace floor covering in unit 3607 as needed. interior surfaces sectionnot active
2024-07-19T00:00:00.000Z building permit required (301 hc) a completed building permit is required for the installation of drywall in unit 3607, the lobby ceiling and in all areas where dry wall is installed. building sectionnot active
2024-07-19T00:00:00.000Z this notice includes violations for the areas noted. this notice of violation describes violations found at unit 3607 and the common areas of the subject property located at 399 fremont st. building sectionnot active
2024-07-19T00:00:00.000Z general dilapidation or improper maintenance 1001.(b)(13) hc make repairs to the kitchen counter as needed. at the time of inspection a toe board and some paneling had been removed. building sectionnot active
2024-07-19T00:00:00.000Z inspector comments due to the violations noted, this property constitutes a nuisance per the san francisco housing code section 1001(d) it is the property owner¿s responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection. other sectionnot active
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Fire Violations

Fire code violations recorded by the San Francisco Fire Department.

Violation DateDisposition DateAddressViolation DescriptionStatus
2025-06-18T00:00:00.000Z399 Fremont Strecords / elevator quarterly tests open
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Fire Incidents

Historical fire incident records for the property.

Incident DatePrimary SituationIgnition CauseCivilian Injuries
2025-06-07 00:00:00+00:00743 Smoke detector activation, no fire - unintentionalNone0
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Building Permits

Permit records for 399 Fremont St.

Permit Creation DateEstimated CostDescriptionStatusPermit Number
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Electrical Permits

Electrical system permits for the building.

Application DateDescriptionStatusPermit Number
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Plumbing Permits

Plumbing system permits for the building.

Application DateDescriptionStatusPermit Number
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Planning Records

Planning records for the property.

DateProject AddressDescriptionApplicant
399 FREMONT ST 94105The project seeks to convert a portion of an existing garage containing accessory parking at 399 Fremont Street to non-accessory use that would be open to the public. The subject garage is integrated into a 448-unit residential tower (Case No. 2006.0358X). The parking garage consistently has an unused balance of 50 spaces, or a balance of 30 when including a buffer of 20 spaces for fluctuating resident demand. Thus, the project proposes to make 30 spaces available for public use. The subject parking garage consists of three belowground levels and four aboveground levels, with ingress and egress located on Fremont Street. Currently, the garage consists of 251 parking spaces, including five ZipCar car-share spaces, for residents of the building. Building residents would continue to be able to reserve remaining accessory parking spaces on a monthly basis. In addition, the project would retain the existing 342 class I bicycle storage spaces (128 bike lockers and 214 spaces on racks) on-site and provide public bicycle parking spaces consistent with the city’s bicycle parking requirements. Construction activities may include minor upgrades to the garage entrance and exit gates.None
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Tenant Buyouts

Tenant buyout records for the property.

BlocklotAddressAgreement DateAmountTenants
3747320401 Harrison StreetNoneNoneNone
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How 399 Fremont St Compares

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