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2398 Pacific Ave

Pacific Heights, SF 94115 0581011 40 units · 5 fl · 1927

This building has far more open problems than almost any other in the neighborhood. Renters here report frequent, slow-to-fix problems. Get repair promises in writing and check the unit before signing.

NOVs (7y) vs. neighborhood
Compared to a typical building in Pacific Heights
Above average
avg 1.4
3
FewerMore

This building has 3 novs (7y), above the Pacific Heights average of 1.4.

Rent & eviction protection

Is 2398 Pacific Ave rent-controlled?

San Francisco's Rent Ordinance caps rent increases and provides eviction protection for most residential units built before 1979 with 2+ units. Here's how this building scores.

Built before 1979
Built 1927
2 or more units
40 units
Property type
Multi-Family Residential
Zoning
RM1
Likely rent-controlled. Building age and unit count suggest this property falls under San Francisco's Rent Ordinance.

Based on SF Assessor records. Not legal advice — confirm with the SF Rent Board.

Building characteristics
Units40
Floors5
Year built1927
Total area39,179 sq ft
Property typeMulti-Family Residential
Tax statusNone
Blocklot0581011
Ownership

Registered owner per SF Assessor-Recorder (secured roll).

Owner name
2398 Pacific Ave Llc
Mailing address
Po Box 620027 Woodside CA 94062
Last sale
051297

Landlord portfolio

Other SF properties this owner holds, with risk grades for each.

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Augrented Insights
AI summary

2398 Pacific Avenue is a 5-story, 40-unit multi-family residential building located in Pacific Heights, constructed in 1927 and currently owned by 2398 Pacific Ave LLC. The building has undergone several significant improvements and faced various maintenance challenges over recent years. Most notably, in December 2024, a fire alarm system upgrade was issued to comply with SFFC requirements, and there is currently an open violation from November 2023 regarding sleeping area requirements. The building has a history of both routine maintenance and emergency response, with multiple fire system-related violations and repairs between 2006 and 2024, including issues with alarms, sprinklers, and fire escape ladders.

Recent improvements include the installation of a solar power system in 2017, replacement of street-facing windows with double-hung wood windows, and various unit renovations including kitchen updates and roof replacement projects. The property has had some concerning maintenance issues, particularly in 2015 when there were complaints about peeling paint (reported as a potential hazard considering young children in the unit) and a bathroom ceiling collapse. Other building systems have seen regular updates, such as backflow prevention device replacements in 2022, steam boiler replacement in 2013, and multiple roof replacements, indicating ongoing maintenance efforts. The building's history shows attention to both routine maintenance and addressing violations, though the presence of multiple fire system-related issues and the recent sleeping area violation suggest areas requiring continued oversight.

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Risk rating

How 2398 Pacific Ave's risk score is calculated

We trained a model on 7 years of SF DBI inspection data — notice of violation filings, complaint history, and owner track records. It estimates the probability that DBI inspectors will issue a Notice of Violation at this address in the next 12 months. Lower % = safer.

What the score means for you

Grade A–B — Low risk

DBI rarely finds violations here. Strong maintenance history and a clean complaint record.

Grade C — Moderate risk

Some past violations or complaints on record. Worth asking the landlord about any open issues before signing.

Grade D–F — High risk

Elevated violation and complaint history. DBI has found issues here before and is statistically likely to again.

Neighborhood percentile
7th percentile

Out of 963 buildings in this neighborhood, 896 are predicted to be safer.

RiskiestSafest
Predicted 12-month outcome
24%
No DBI
violation
76%
DBI violation
likely
Model explanation

What's driving this score

The three data points that most influenced this building's risk rating — ranked by the weight the model placed on each one.

Number of units

The number of units affects how the model reads complaint and violation totals — more units means more potential sources.

Building size

Total floor area — a proxy for building scale and the number of systems (plumbing, electrical, HVAC) that can fail.

Building age

Older buildings tend to have more maintenance challenges; SF's pre-1906 earthquake housing stock carries distinct risk.

12-Month severity forecast
No violation 31.0%
Moderate concern 53.8%
Severe concern 15.2%
Estimated probability of receiving a DBI Notice of Violation in the next 12 months at each severity level. Model: full_hgb_balanced.
Apartment reviews

2398 Pacific Ave apartment reviews

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The story over time

2398 Pacific Ave event timeline

Violations, complaints, fire incidents, permits, and buyouts — most recent records in order.

2025
311 Request Feb 07
311 service request
Encampment

See all 12 events

Full history back to 2019 — violations, complaints, permits, buyouts, and fire incidents.

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Every record we have

Full data for 2398 Pacific Ave apartments

13 SF public datasets for this parcel — permits, violations, complaints, fire records, 311 calls, planning records, and buyouts.

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Cancel anytime · Data sourced from SF Open Data, DBI, SFFD, SF Rent Board & Planning

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