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Building and Landlord Data Analysis Report

390-396 5th Ave, San Francisco, CA 94118

6
Complaints
1
Fire Incidents
93
311 Calls
0
Permits

Risk Assessment

16
High Risk

This building is in the riskiest 10% of buildings in Presidio Heights with significant maintenance issues.

Our AI predicts there is a 16% chance of no major maintenance issues.
Augrented Insights Report

The 4-unit, 2-story multi-family residential building at 390-396 5th Avenue in San Francisco's Inner Richmond district is owned by Menzies Harold Inc and was constructed in 1921. The building has experienced several significant maintenance and safety issues over the past five years, with the most recent major work being a sewer and house trap replacement completed in April 2023. There have been persistent plumbing issues, including multiple water leaks affecting units 394 and 396 between 2018 and 2021, with reports of water damage and ceiling issues.

Safety concerns have included violations related to lead paint hazards, with complaints filed in January 2018 and August 2021 regarding damaged paint and required remediation procedures. The building has also faced security and safety compliance issues, with active violations as of August 2021 regarding smoke and carbon monoxide detector requirements, and previous concerns about window repairs and security devices. Historical maintenance records show dry rot repair work completed in 1997 and reroofing work that expired in 1995.

The building has undergone several routine inspections over the years (1999, 2004, 2010, and 2016), and there have been past violations related to exterior paint condition (2008). Recent activity around the building (as of late 2024) has primarily involved external maintenance issues such as garbage and debris concerns, as well as parking enforcement matters. While the building has experienced recurring maintenance issues, particularly with plumbing and safety systems, there is limited recent history of serious fire incidents or civilian injuries associated with the property. The most recent fire-related calls were for a service call and an outside rubbish fire, neither of which resulted in injuries.

Last updated: January 17, 2025
This report is created with AI and based on the most recent 10 data items in each category. Full reports with 50+ data points are available to subscribers.

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Building Overview

Renter Risk Rating

This building is in the riskiest 10% of buildings in Inner Richmond.

Building Characteristics

Total units 4
Year built 1921
Total area 4358 sq ft
Floors 2
Tax Abatements None
Building Class A - Apartment 4 units or less
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Key Building Statistics

6
Building Complaints
Number of complaints filed with the Department of Building Inspection in the last 7 years.
18
Code Violations
Building code violations issued by DBI in the last 7 years.
1
Fire Incidents
Total number of fire incidents reported at this building.
0
DBI Director Hearings
Number of Director's Hearings held by DBI in the last 7 years.
93
311 Calls
Number of 311 calls for this building.
0
Fire Injuries
Number of fire injuries reported by SFFD.
0
Building Permits
Number of building permits issued by DBI.

Included Addresses

  • 396 05th Ave, San Francisco CA 94118
  • 390 05th Ave, San Francisco CA 94118

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390-396 5th Ave Landlord Information

Ownership Data

Ownership data from the Secured Roll (property tax) provided by the SF Assessor-Recorder.

NameAddress
Menzies Harold Inc4044 Geary Blvd San Francisco CA 94118

Landlord Portfolio

We cross-reference landlords' property tax registrations to find the other buildings they own or manage.

AddressUnitsCode ViolationsRisk Rating
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Landlord Court Records

From CA Court Service & DocketAlarm. Note: name matching only, verify parties are actually the owners by reviewing the case files!

Date FiledCase TitleCourtLink
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390-396 5th Ave Rent Control Status

Year Built
Built before 1979
Units
More than 1 unit
Rent Board Registration
Not applicable
Additional Info
N/A
Year BuiltUnitsRent Board RegistrationAdditional Info
Before 1979 >1 unit N/A N/A

Full Building Data for 390-396 5th Ave

311 Housing Complaints

The table below shows the 311 housing complaints received regarding the conditions at 390-396 5th Ave, as well as requests for service nearby.

OpenedCategoryResponsible AgencyRequest TypeRequest DetailsStatus
2025-06-29 08:24:18+00:00 Street and Sidewalk Cleaning PW - Street and Environmental Servicesgarbage_and_debrisother_loose_garbage_debris_yard_waste Closed
2025-06-02 11:18:04+00:00 Residential Building SFFD - Bureau of Fire Preventionfire_hazardNone Closed
2025-05-24 09:35:19+00:00 Parking Enforcement MTA - Parking Enforcement Dispatchblocking_driveway_cite_onlyNone Closed
2025-05-16 12:19:42+00:00 Sewer PW - Street and Environmental ServicesotherNone Closed
2025-05-16 12:18:28+00:00 Graffiti Public PW - Street and Environmental Servicesnot_offensivesignal_box Closed
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DBI Complaints

Complaints received by the Department of Building Inspection.

Date FiledDate AbatedAssigned DivisionComplaint DescriptionStatusLink
2025-06-13 00:00:00+00:00NoneHousing Inspection ServicesThere is a lock on the door leading to the roof it also a fire exit. Active View on DBI
2021-08-16 00:00:00+00:00NoneHousing Inspection ServicesComplaint generated routine initiated by cts #202180782 Active View on DBI
2021-08-05 00:00:00+00:002023-09-19 00:00:00+00:00Housing Inspection ServicesAdditional location information building name: apartment/unit number: location description: (please include location of concern if necessary, e.g. front lobby of building)request details nature of request:** doors/windows - broken/defectiverequest description:** tenant says 2 windows were replaced for double paneled, but they don't open easily. one is in bathroom and the other is in the kitchen. tenant says the building manager will not replace smoke detector batteries. the signals are constantly sounding. Not Active View on DBI
2021-05-13 00:00:00+00:002021-07-06 00:00:00+00:00Housing Inspection ServicesThe bathroom in unit 394 has an issue with their toilet. they use a plunger to push things through their toilet and it's causing for water to drip down onto caller's unit. this is about the 3rd time this happens and causes for the ceiling to open. caller has disclosed this to the apartment management and nothing is being done to correct issue. caller is having to put a bucket on their toilet to catch the water from upstairs unit. Not Active View on DBI
2019-11-14 00:00:00+00:00NoneHousing Inspection Services394 05th av has water leak and water goes to the unit of 396 05th av Not Active View on DBI
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DBI Violations

Building code violations records.

Date FiledDate AbatedItemViolation DescriptionStatus
2021-08-16T00:00:00.000Z repair fire proofing with approved materials (1001(b.13)(d)(n) hc) emergency egress corridor: provide & install missing tape and mud at new sheetrock installed on ceiling. tape and mud edges of new sheetrock in order to maintain a smoke & fire rating as required in an emergency egress corridor. building sectionactive
2021-08-16T00:00:00.000Z inspector comments you are required to provide access to all "common" areas through-out building at this reinspection which were not accessable at the initial inspection. other common areas would include corridors, stairs, roofs, garages, furnace/water heater rooms, storage rooms, &/or other areas that might not be mentioned herein. please be advised that other violations may apply after this inspection. it's the owner's responsibility to meet the inspector as scheduled on this notice of violation (see reinspection date at end of this notice): it's the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector to those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled reinspection date, then it's the owner's responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b)), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection. you can reach insp.coble by phone @ 415.558.6190 or by email at johanna.coble@sfgov.org. important note: please be sure to review the attached "notice of violation warnings!" for information & costs associated with failure to comply with this notice of violation other sectionactive
2021-08-16T00:00:00.000Z this notice includes violations for the areas noted: all common areas of the building located at 390-396 geary blvd.: building sectionactive
2021-08-16T00:00:00.000Z licensed architect, structural engineer, contrator, or pest control contractor required to inspect all building attachments (604(a), 1001(b.13)(d) hc) complete the attached affidavit for section 604 of the san francisco housing code. please provide the department of building inspection(dbi) with a completed compliance affidavit for section 604 of the san francisco housing code (see attached affidavit) you can either mail the original affidavit to inspector coble @ 1660 mission st., san francisco, ca 94103, email a copy to johanna.coble@sfgov.org or provide it to her in person at a re-inspection. the department of building inspection requires all owners of properties with exterior building attachments to have a licensed general contractor, pest control contractor, architect, or structural engineer inspect all building attachments (ie. decks, porches, stairs, guardrails, fire escapes, elevated walkways &/or any other building attachment not mentioned herein) every 5 years to assure their continued stability and safety. if the licensed professional recommends repairs, then you are required to obtain a building permit to repair, replace, &/or remove any building attachments. if an affidavit was already submitted to housing inspection services w/in the last 5 years, then please provide a copy of this completed affidavit to the housing inspector in order to abate this item. you may call or email chief clerk, bernedette perez at 628.652.3390 or bernadette.perez@sfgov.org in order to get a copy of this affidavit if it has been filed within the last 5 years. building sectionactive
2021-08-16T00:00:00.000Z provide, install, replace &/or maintain all smoke detectors, carbon monoxide, &/or combination alarms as required (908 & 911 sfhc; 420.4, 907.2.11 & 3401.6.1 sfbc) for all dwelling units: provide smoke detectors & carbon monoxide alarms and/or repair/replace all malfunctioning detectors as required in each dwelling unit on a routine basis. the carbon monoxide detector is to be centrally located in the common corridor of each apartment. all smoke detectors are to be located in every sleeping room (a sleeping room is any habitable room including kitchens, dining rooms, living rooms, or any room which is being used for sleeping purposes.) battery operated smoke & carbon monoxide detectors must be mounted as per manufacturer's specifications you are responsible for routine maintenance of all smoke detectors & carbon monoxide detectors. smoke detectors & carbon monoxide detectors must be tested on a routine basis and all batteries/backup batteries must be replaced annually in order to insure & maintain the smoke detector's working condition. building sectionactive
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Fire Violations

Fire code violations recorded by the San Francisco Fire Department.

Violation DateDisposition DateAddressViolation DescriptionStatus
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Fire Incidents

Historical fire incident records for the property.

Incident DatePrimary SituationIgnition CauseCivilian Injuries
2023-05-19 00:00:00+00:00500 Service Call, otherNone0
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Building Permits

Permit records for 390-396 5th Ave.

Permit Creation DateEstimated CostDescriptionStatusPermit Number
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Electrical Permits

Electrical system permits for the building.

Application DateDescriptionStatusPermit Number
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Plumbing Permits

Plumbing system permits for the building.

Application DateDescriptionStatusPermit Number
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Planning Records

Planning records for the property.

DateProject AddressDescriptionApplicant
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Tenant Buyouts

Tenant buyout records for the property.

BlocklotAddressAgreement DateAmountTenants
1436023394 05th AvenueNoneNoneNone
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How 390-396 5th Ave Compares

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