311 11th Ave, San Francisco, CA 94118

The property at 311 11th Avenue is a mixed-use building dating back to 1910, containing three residential units above ground floor commercial space, currently owned by Tony Gundogdu. Recent and pressing concerns include persistent heating and hot water issues throughout 2024-2025, with multiple complaints about inadequate heat, including reports of systems only operating for one hour daily, and problems with overheating water in some fixtures. The building is currently facing regulatory scrutiny for improper ventilation practices, including reports of air fresheners and cleaning chemicals being introduced into the ventilation system. There have been several recent complaints regarding building management issues, including the lack of a live-in property manager since September 2023 and concerns about window maintenance affecting ventilation.

The building has undergone numerous renovations and improvements in recent years, including the addition of bathrooms in guest rooms and various plumbing upgrades. Between 2018-2022, major works included bathroom remodels in multiple units, electrical service upgrades to 400 amps, and various commercial space improvements. The property has a history of compliance issues and violations regarding fire safety systems, with multiple citations for sprinkler system maintenance and sleeping area requirements between 2023-2024. An active violation regarding sleeping area requirements was issued in January 2024.

The building has also experienced recurring issues with its fire escape systems, as evidenced by multiple fire complaints throughout 2023-2024. Recent building complaints and inspection requests (from 2024) have focused primarily on basic services such as heat and hot water, along with some maintenance issues related to the building's common areas. The property has undergone several significant renovation projects under various permits, including bathroom additions, electrical upgrades, and commercial space improvements. Current concerns primarily revolve around mechanical systems (heating, hot water), building management responsiveness, and basic habitability issues, particularly affecting vulnerable residents.