420 Berry St, San Francisco, CA 94158

420 Berry Street is a 236-unit multi-family residential building located in Mission Bay, built in 2007 and currently owned by Mission Bay Housing Partners L. The property has experienced numerous maintenance and systems issues in recent years, with significant problems emerging in 2023-2024 including a recent hot water outage in December 2024, active boiler permit renewal issues (three complaints in 2023), and maintenance concerns related to water damage and mold from a December 2022 flood incident. The building's elevator system has been a recurring problem, with multiple violations recorded in 2018 indicating defective or non-working elevators.

Other maintenance issues have included ventilation system problems (2022), plumbing leaks and faulty fixtures (2023), and carpet contamination concerns (2023). The building's infrastructure has seen some improvements over the years, including solar hot water system installations in 2017 (48 collectors and 2800-gallon storage tank) and various interior renovations slated for 2024 including clubhouse, leasing office, and hallway modifications valued at $150,000. Multiple fire safety violations and complaints have been recorded throughout the building's history, with the most recent violation in 2023 related to sleeping area requirements. Fire alarm system issues have also been documented, including a violation noted in October 2023 that is currently open.

The property has experienced periodic fire incidents, though none resulted in civilian injuries, primarily consisting of false alarms and minor outside fires. Recent complaints indicate persistent building systems and maintenance challenges, including multiple boiler permit renewal issues in 2023, ventilation problems (2022), and concerns about the condition of common areas and individual units. The building has undergone various renovations and system upgrades since its construction, including bathroom fixture replacements, drywall repairs, and the installation of a solar hot water system. The management has faced challenges addressing some resident complaints, as evidenced by the 2023 complaint regarding inadequate carpet cleaning and a 2023 complaint about unit flooding and mold issues that were reported as not properly addressed.